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What is MachPanel?

MachPanel is an all-encompassing Multi-Cloud Service Orchestration and Delivery Platform tailored for Telecommunications companies, Hosting Providers, and Enterprises. This innovative platform simplifies the aggregation, provisioning, automation, billing, and support for both Microsoft Cloud and on-premises enterprise applications through a highly responsive and intuitive web interface. By optimizing these processes, MachPanel offers an excellent opportunity to automate and scale Microsoft Cloud operations, allowing for more straightforward billing management for both Direct and Indirect CSP partners. Moreover, it provides Microsoft CSP Direct Partners with the tools needed to effectively present, bundle, and market their Office 365 and Microsoft Azure services via a customized white-labeled marketplace, ensuring their success through comprehensive automation. In addition, MachPanel holds the distinction of being a Microsoft Validated Multi-tenant Control Panel for Exchange, ensuring compatibility with all versions of Microsoft Exchange, Skype for Business, Dynamics 365, SharePoint, Hyper-V, Windows Web Hosting, and Active Directory Synchronization. This makes it a critical asset for any business aiming to elevate their cloud service capabilities. With its wide-ranging features, MachPanel not only enhances operational efficiency but also equips partners with a significant advantage in the swiftly changing cloud environment, thereby boosting overall productivity and market reach.

What is Electric?

Electric is revolutionizing business IT management by offering real-time support to over 30,000 users and centralized IT solutions for more than 600 clients. As a result, companies can achieve up to 50% reduction in IT expenses while ensuring consistent security measures across all devices, applications, and networks. This innovative approach not only enhances operational efficiency but also simplifies the complexities of IT management for businesses of all sizes.

Media

Media

Integrations Supported

Microsoft 365
Active Directory
Asana
Cisco Meraki
Datto SIRIS
Docusign
Dropbox
Jamf Now
Kaseya BMS
Mailchimp
Malwarebytes
Microsoft Azure
Perimeter 81
RingCentral RingEX
Skype
Slack
TanStack
Trello
VMware Cloud
Zoom

Integrations Supported

Microsoft 365
Active Directory
Asana
Cisco Meraki
Datto SIRIS
Docusign
Dropbox
Jamf Now
Kaseya BMS
Mailchimp
Malwarebytes
Microsoft Azure
Perimeter 81
RingCentral RingEX
Skype
Slack
TanStack
Trello
VMware Cloud
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MachSol

Company Location

United States

Company Website

www.machsol.com

Company Facts

Organization Name

Electric

Date Founded

2016

Company Location

United States

Company Website

www.electric.ai

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Privileged Access Management

Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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