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What is MadCap Flare?

MadCap Flare is an advanced technical documentation and content development platform built to streamline the entire content lifecycle. It allows organizations to create structured documentation that can be reused and delivered across multiple channels, including web portals, PDFs, training materials, and enterprise systems. The platform supports fast migration from legacy documentation tools such as Word, Excel, FrameMaker, Confluence, and RoboHelp. During import, Flare preserves document structures, styles, and links while converting content into modular topics. This XML-based architecture enables single-sourcing, allowing teams to write content once and publish it in many formats. Integrated workflows support authoring, collaboration, review cycles, translation management, and publishing. Built-in localization capabilities help organizations translate content efficiently while minimizing duplication and costs. Flare also includes analytics features that track how documentation is used, helping teams refine content strategies based on real user data. Its structured, machine-readable content design makes documentation easier for AI systems, chatbots, and search technologies to process. The platform scales to support complex enterprise documentation projects involving thousands of topics and multiple teams. By unifying authoring, management, and delivery in one environment, it reduces the complexity of technical content operations. MadCap Flare ultimately enables organizations to create consistent, scalable documentation that supports both users and emerging AI-driven knowledge systems.

What is FlowShare?

FlowShare operates seamlessly in the background, capturing every action you take within any application and subsequently providing a comprehensive guide on how to accomplish your tasks. This allows you to concentrate on what truly matters, eliminating the hassle of tedious documentation. Moreover, it enables your team to learn intricate tasks and processes in a matter of hours rather than taking days or weeks to do so. With FlowShare, you receive user-friendly and visually appealing guides that are easy to share, regardless of who is responsible for their creation! The AI-powered assistant from FlowShare offers round-the-clock support, equipping your end-users with the tools they need to troubleshoot and resolve issues independently. Additionally, the FlowShare Portal serves as a centralized Knowledge Hub, ensuring that solutions and step-by-step instructions are easily accessible, thereby promoting an atmosphere of ongoing learning and collaboration. This comprehensive approach not only streamlines training but also enhances overall productivity within your organization.

Media

Media

Integrations Supported

Confluence
ELO ECM Suite
Gears
Guru
MadCap IXIA CCMS
MadCap Syndicate
Nuggets
Obsidian
PushFeedback
SearchUnify
Synthesia
WordPress

Integrations Supported

Confluence
ELO ECM Suite
Gears
Guru
MadCap IXIA CCMS
MadCap Syndicate
Nuggets
Obsidian
PushFeedback
SearchUnify
Synthesia
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$1799 Perpetual License
Free Trial Offered?
Free Version

Pricing Information

€39/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MadCap Software

Date Founded

2005

Company Location

United States

Company Website

www.madcapsoftware.com

Company Facts

Organization Name

miraminds GmbH

Date Founded

2016

Company Location

Germany

Company Website

getflowshare.com

Categories and Features

Course Authoring

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

eLearning Authoring Tools

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Document Generation

Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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