DocuSend Reviews & Ratings

DocuSend

4.9 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 12 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is Mail Tracking?

GrayHair offers advanced mail tracking solutions specifically designed for businesses engaged in mass mailing, allowing you to analyze the impact of every piece sent. By taking advantage of our extensive services and proven methodologies, you can exceed standard industry performance metrics. The largest mailers in the country trust our tracking systems to guarantee that their communications, including both statements and promotional materials, reach their intended audience in a timely manner. Utilize the Postal Service’s Informed Visibility® data to extract vital insights regarding your mailing processes. This will help you pinpoint the best times for customer engagement with your offers and determine the most effective days for delivery. You will be able to monitor each mailpiece throughout its entire journey within the postal system, starting from when it is dispatched until it arrives at the destination. Gain precise information about the locations of your mailings and accurately track the actual delivery dates. Convert your postal analytics into strategic actions that allow you to test various delivery methods, improve response rates, initiate timely follow-ups, and identify potential issues early on. Our user-friendly analytics dashboards provide quick insights through visual data representations, enabling you to make informed decisions rapidly. By leveraging data-driven approaches, you can significantly enhance your mailing performance, maximizing both engagement and successful delivery outcomes, ultimately leading to increased customer satisfaction and loyalty over time.

What is DocuSend?

Our mailroom solution, hosted in the cloud, enables users to dispatch documents remotely to the U.S. Post Office with ease. DocuSend is compatible with a wide range of accounting, billing, or CRM software that generates PDF files containing valid mailing addresses. Additionally, developers can seamlessly incorporate our REST API into their applications, allowing for the inclusion of a convenient "Send mail" button. This feature can serve both as an option for resellers and for direct internal connectivity. Any organization or business that requires on-demand printing and mailing of documents can enjoy significant cost savings. QuickBooks Online customers can take advantage of a 33% discount on their first DocuSend upload, and further details can be found on our website. By leveraging this service, users can streamline their mailing processes, ultimately enhancing operational efficiency.

Media

Media

Integrations Supported

Integrations Supported

Banyon Data Fund Accounting
Banyon Utility Billing
Biller Genie
FreshBooks
Haletale
MyCommunity
OneBill
QuickBooks Online
QuickBooks Online Advanced
TimelyBill
Utility Star
Workhorse Utility Billing

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$1.28 for 1pg 8.5x11" document
Pay-as-you-go. 1 page B&W document is $1.28 including 1st class postage. No minimums, contracts or set-up fees. Add $0.09 for color. QuickBooks Online users get 33% off first upload. See website for details.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

GrayHair Software

Date Founded

2000

Company Location

United States

Company Website

grayhairsoftware.com/mail-tracking/

Company Facts

Organization Name

DocuSend Inc

Date Founded

1991

Company Location

United States

Company Website

www.docusend.biz

Categories and Features

Mailroom Management

Package Tracking

Categories and Features

API Management

Access Control
Dashboard

Billing and Invoicing

Customer Portal
Dunning Management
Invoice History
Recurring/Subscription Billing

Direct Mail Automation

Analytics/Reporting
Data Import/Export
Delivery Tracking
Event Triggered Mailings
Mailing Services Integration
Pre-made Templates
Printing Services Integration

Mailroom Management

Not specified

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