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What is Mail Tracking?

GrayHair offers advanced mail tracking solutions specifically designed for businesses engaged in mass mailing, allowing you to analyze the impact of every piece sent. By taking advantage of our extensive services and proven methodologies, you can exceed standard industry performance metrics. The largest mailers in the country trust our tracking systems to guarantee that their communications, including both statements and promotional materials, reach their intended audience in a timely manner. Utilize the Postal Service’s Informed Visibility® data to extract vital insights regarding your mailing processes. This will help you pinpoint the best times for customer engagement with your offers and determine the most effective days for delivery. You will be able to monitor each mailpiece throughout its entire journey within the postal system, starting from when it is dispatched until it arrives at the destination. Gain precise information about the locations of your mailings and accurately track the actual delivery dates. Convert your postal analytics into strategic actions that allow you to test various delivery methods, improve response rates, initiate timely follow-ups, and identify potential issues early on. Our user-friendly analytics dashboards provide quick insights through visual data representations, enabling you to make informed decisions rapidly. By leveraging data-driven approaches, you can significantly enhance your mailing performance, maximizing both engagement and successful delivery outcomes, ultimately leading to increased customer satisfaction and loyalty over time.

What is BCC Mail Manager?

In order to succeed in the fast-paced environment of today's market, businesses require solutions that not only address present needs but also evolve alongside changing customer preferences and USPS® standards. BCC Mail Manager™ stands out as the most adaptable postal software available, crafted to support continuous business growth. The latest enhancements to the BCC Mail Manager desktop application feature a more intuitive list import functionality and new capabilities for creating and managing Every Door Direct Mail® (EDDM®). Furthermore, the software now offers basic versions of palletization, periodical Firm packaging, and TaskMaster® automation tools designed to boost your operational productivity. For those seeking even higher performance, advanced versions of these features are available for upgrade. Built on a state-of-the-art technology platform acclaimed as the industry’s finest, BCC Mail Manager is backed by a team of experts who hold 100% certification in USPS® Mailpiece Design, guaranteeing access to the most extensive range of Intelligent Mail® solutions. This unwavering dedication to quality not only enhances your current operations but also strategically positions your business for future achievements and expansion in the market landscape. As you leverage these innovative tools, you can confidently navigate the complexities of the postal industry and stay ahead of the competition.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GrayHair Software

Date Founded

2000

Company Location

United States

Company Website

grayhairsoftware.com/mail-tracking/

Company Facts

Organization Name

BCC Software

Date Founded

1978

Company Location

United States

Company Website

bccsoftware.com/software/mail-presort-suite/bcc-mail-manager/

Categories and Features

Mailroom Management

Package Tracking

Categories and Features

Mailroom Management

CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting

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