Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Maintainly Reviews & Ratings
    70 Ratings
    Company Website
  • Clazar Reviews & Ratings
    90 Ratings
    Company Website
  • FuelCloud Reviews & Ratings
    28 Ratings
    Company Website
  • Jobma Reviews & Ratings
    277 Ratings
    Company Website
  • Jscrambler Reviews & Ratings
    40 Ratings
    Company Website
  • SOCRadar Extended Threat Intelligence Reviews & Ratings
    104 Ratings
    Company Website
  • Monitask Reviews & Ratings
    368 Ratings
    Company Website
  • Pylon Reviews & Ratings
    33 Ratings
    Company Website
  • Stigg Reviews & Ratings
    25 Ratings
    Company Website
  • ActiveBatch Workload Automation Reviews & Ratings
    371 Ratings
    Company Website

What is Mainlink?

Mainlink provides a cloud-driven meter data management solution that acts as an all-encompassing SaaS offering for the extensive gathering, validation, and assessment of water and utility meter data. Managed and operated by Mainlink, this platform guarantees secure access via both web and mobile applications. It supports smart metering and is compatible with Advanced Metering Infrastructure (AMI) scenarios, enabling submetering service providers, Read-Bill-Collect (RBC) firms, and utility companies to automate their meter readings, maintain precise consumption records, and monitor the effectiveness of LoRaWAN networks, meter health, and leak detection. Users can seamlessly integrate meter data into billing platforms or other external systems through an API. Tailored for ultrasonic and smart meters, the platform features mobile applications designed for installers, property managers, and residents, simplifying the processes of meter installation, data verification, and leak detection, while ensuring transparency in consumption and reducing the need for manual labor and repetitive data checks. Furthermore, the intuitive features of the platform provide stakeholders with immediate access to real-time insights regarding their utility usage, fostering informed decision-making and efficient management of resources. This capability further enhances operational efficiency and customer satisfaction across the board.

What is EDAMS Billing & Customer Information?

EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mainlink

Date Founded

2019

Company Location

Lithuania

Company Website

mainlink.net

Company Facts

Organization Name

Hydro-Comp Enterprises

Date Founded

1986

Company Location

Cyprus

Company Website

edams.com/products/billing-customer-services/

Categories and Features

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Popular Alternatives

Popular Alternatives

Brook Reviews & Ratings

Brook

Inkey Solutions
Alliance Windows Suite Reviews & Ratings

Alliance Windows Suite

United Systems & Software
EnergyVIEW Reviews & Ratings

EnergyVIEW

SystemView
Edmunds Utility Billing Reviews & Ratings

Edmunds Utility Billing

Edmunds GovTech
IMS Utility Billing Reviews & Ratings

IMS Utility Billing

Information Management Services