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What is Maintenance Pro CMMS?

Maintenance Pro Web is a cloud-based computerized maintenance management system designed to help organizations efficiently manage both preventive and repair maintenance for their equipment, facilities, and assets from any device connected to the internet. By providing a centralized hub for maintenance data, it allows users to effectively monitor assets, prioritize tasks, and oversee operations in real time regardless of their location. Users are capable of generating and tracking work orders from initiation to completion, assigning tasks to technicians, and monitoring progress to ensure deadlines are met. Preventive maintenance can be programmed based on time intervals, specific dates, or usage statistics, with automatic notifications sent via on-screen alerts, emails, or mobile devices when maintenance activities are approaching. Furthermore, the system simplifies the handling of repair requests, allowing operators to record issues that can easily be converted into work orders for necessary fixes. This thorough approach not only optimizes maintenance workflows but also significantly boosts the overall operational efficiency of organizations, ensuring they can maintain their assets effectively over time. By leveraging such a system, companies can foster a more proactive maintenance culture, ultimately leading to reduced downtime and increased productivity.

What is Citywide Maintenance?

Citywide Maintenance is a comprehensive CMMS designed to transition municipal operations from reactive "break-fix" cycles to a sophisticated, proactive maintenance strategy. By integrating public service requests directly with internal work orders and preventative programs, the system ensures that departmental efforts are always aligned with the community’s highest priorities. The platform’s configurable logic allows for custom-built approval paths and task hierarchies, ensuring the software adapts to your existing organizational structure rather than forcing a one-size-fits-all approach. The solution enhances visibility across the entire maintenance lifecycle through real-time inventory tracking, automated recurring schedules, and detailed labor costing. This granular data allows managers to identify bottlenecks, optimize parts management, and justify budget requirements with hard evidence. Field teams stay connected via a ruggedized mobile app, which allows for instant documentation and data capture directly at the asset site—ensuring the office is always working with the most current operational data.

Media

Media

Integrations Supported

Google Sheets
Microsoft Excel

Integrations Supported

Geotab
Moneris
Paymentus
Questica Performance
mPACS

API Availability

API Availability

Has API

Pricing Information

$30 per month
Free Trial Offered?

Pricing Information

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Innovative Maintenance Systems

Date Founded

1994

Company Location

United States

Company Website

www.mtcpro.com/maintenance-pro-web/

Company Facts

Organization Name

PSD Citywide

Date Founded

2003

Company Location

Canada

Company Website

www.psdcitywide.com/software-solutions/cmms-system/

Categories and Features

CMMS

Not specified

Categories and Features

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Work Order Management

Maintenance Management

Asset Tracking
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

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