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What is Makula?

Makula is an advanced platform designed to revolutionize aftersales, field service, and maintenance operations for machinery manufacturers, distributors, and factories. By offering a unified workspace that connects teams, machines, and customers, Makula centralizes asset knowledge through its Asset Hub, providing easy access to product details across desktop and mobile. The platform uses cutting-edge AI technology to offer real-time insights and documentation, empowering businesses to improve operations with tools like the AI Notetaker and AI Copilot. Its CMMS system helps manage maintenance tasks, while the Field Service module optimizes scheduling, technician dispatch, and task tracking. With the 3D Stream feature, Makula transforms product interaction and enhances collaboration using 3D visualization. The Customer Portal adds a layer of convenience, allowing customers to manage service and parts needs on their own. Designed for efficiency and scalability, Makula improves customer satisfaction, reduces downtime, and enhances team alignment, ultimately driving revenue growth.

What is Bravio?

Bravio provides a cloud-based platform designed specifically for the Computerized Maintenance Management System (CMMS) and field service operations of independent biomedical service providers, including third-party repair shops and hospital HTM departments. This comprehensive software incorporates a variety of features such as asset management, detailed customer and facility records, tracking of service requests, management of work orders, scheduling for preventive maintenance, inspection protocols, technician dispatching, and control of parts inventory. Technicians working in the field can leverage the mobile application to access job histories and asset information, conduct inspections, record readings and photographs, collect customer signatures, and operate offline until they can synchronize their data. The system generates signed service reports complete with audit trails and allows customers to log in through a portal to monitor their service records and current statuses. Moreover, repair shops can streamline their operations by managing estimates, invoices, and payments while integrating their financial processes with QuickBooks Online or Xero. Although Bravio supports the management of biomedical documentation, it does not provide certification for organizations nor guarantee compliance with regulatory requirements. Additionally, its advanced features significantly boost operational efficiency and facilitate improved oversight of biomedical service operations, ultimately contributing to enhanced productivity and service quality.

Media

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Media

No images available

Integrations Supported

Integrations Supported

ChatGPT
Claude
Model Context Protocol (MCP)
QuickBooks Online
Xero

API Availability

API Availability

Has API

Pricing Information

$65/month

Pricing Information

Subscription plans are flat and sized to each service shop rather than charged per user. There are no implementation fees; initial workspace setup and data migration are included at no charge.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Makula Technology

Date Founded

2021

Company Location

Germany

Company Website

www.makula.io

Company Facts

Organization Name

Bravio

Date Founded

2020

Company Location

United States

Company Website

hellobravio.com

Categories and Features

AI Manufacturing

Not specified

CMMS

Not specified

Categories and Features

CMMS

Not specified

Equipment Maintenance

Not specified

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