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What is Makula?

Makula is an advanced platform designed to revolutionize aftersales, field service, and maintenance operations for machinery manufacturers, distributors, and factories. By offering a unified workspace that connects teams, machines, and customers, Makula centralizes asset knowledge through its Asset Hub, providing easy access to product details across desktop and mobile. The platform uses cutting-edge AI technology to offer real-time insights and documentation, empowering businesses to improve operations with tools like the AI Notetaker and AI Copilot. Its CMMS system helps manage maintenance tasks, while the Field Service module optimizes scheduling, technician dispatch, and task tracking. With the 3D Stream feature, Makula transforms product interaction and enhances collaboration using 3D visualization. The Customer Portal adds a layer of convenience, allowing customers to manage service and parts needs on their own. Designed for efficiency and scalability, Makula improves customer satisfaction, reduces downtime, and enhances team alignment, ultimately driving revenue growth.

What is FieldEx?

FieldEx offers a cutting-edge, cloud-based platform aimed at optimizing field service management and computerized maintenance management for businesses that require efficient task coordination across different locations. The solution allows teams to effectively organize both preventive and emergency tasks, assign technicians, create work orders, carry out inspections, and keep track of equipment, assets, parts, and progress of jobs. Field personnel can easily access their tasks through mobile applications, enabling them to provide real-time updates on their work and document service information from the field. Managers gain the advantage of being able to strategically allocate resources and maintain detailed service records across various sites, ensuring a well-organized operation. This adaptable system accommodates a variety of functions such as facilities maintenance, HVAC and commercial equipment repairs, industrial maintenance, equipment installation, and multi-trade field services. By bridging the gap between office planning and on-site implementation, FieldEx utilizes customizable workflows that are suited to different job types, helping organizations to move away from paper documentation and chaotic record-keeping towards a streamlined operational framework. This integration not only promotes effective communication but also significantly boosts productivity for field teams, ultimately leading to improved service delivery and customer satisfaction. Moreover, the comprehensive insights provided by the platform enable organizations to make data-driven decisions that further enhance their operational efficiency.

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Integrations Supported

Integrations Supported

Calendly
Google Calendar
Microsoft 365
Microsoft Power BI
Xero

API Availability

API Availability

Has API

Pricing Information

$65/month

Pricing Information

$10/user/month
Growth costs $10/user/month with annual billing or $15/user/month with monthly billing. Pro costs $55/user/month with annual billing or $65/user/month with monthly billing. Enterprise costs $85/user/month with annual billing only. Qualifying NGOs may receive Pro at no cost. All plans include a 14-day free trial with no credit card required; setup and onboarding are free.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Makula Technology

Date Founded

2021

Company Location

Germany

Company Website

www.makula.io

Company Facts

Organization Name

Fieldex Pte. Ltd.

Date Founded

2018

Company Location

Singapore

Company Website

www.fieldex.com

Categories and Features

AI Manufacturing

Not specified

CMMS

Not specified

Categories and Features

CMMS

Not specified

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