Ratings and Reviews 1 Rating
Ratings and Reviews 1 Rating
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What is Malcolm!?
Malcolm! This platform offers a suite of online tools designed for engaging with your users effectively.
Streamline your repetitive tasks into organized Workflows, enabling the creation of anything from a basic form to a comprehensive customer journey. You can either build your systems from the ground up or select from our variety of pre-made templates.
Encourage user feedback by allowing them to rate your answers, which aids in refining your content for better engagement.
For those with existing websites or apps, we provide straightforward methods to showcase content from Malcolm through various options like embeds, widgets, overlays, and plugins.
If you lack a website or wish to establish a specific section for your content within Malcolm, consider our hosted Hub as an excellent solution.
Additionally, leverage Malcolm's capabilities by utilizing webhooks to seamlessly integrate with your existing systems and enhance your operational efficiency. This integration allows for a smoother flow of information, ensuring that you remain connected with your users.
What is Universal Knowledge ?
KPS Universal Knowledge delivers an extensive array of content capture, search, and collaborative features that empower both internal staff and clients to enhance their efficiency significantly.
By integrating robust search functionalities with sophisticated content creation and moderation processes, it provides high levels of insight, which facilitates streamlined knowledge management while minimizing administrative burdens.
This platform can function independently as a Knowledge Management solution, allowing users to generate and oversee all content within the KM environment, or it can be seamlessly integrated with pre-existing systems to utilize content stored elsewhere.
With a comprehensive suite of APIs, KPS Universal Knowledge connects effortlessly to your current applications, ensuring that information is readily accessible without the need to switch between programs.
This integration saves time and boosts user adoption by embedding knowledge management directly into third-party applications, leading to quicker access to accurate answers for customers.
As a result, both customer experience is enhanced, and operational costs are reduced, creating a win-win situation for businesses.
KPS Universal Knowledge is available in both Software as a Service (SaaS) and On-Premise deployment options, providing flexibility to meet diverse organizational needs.
Integrations Supported
Asana
Dropbox
Dropbox Showcase
Easyflow
Google Docs
Google Drive
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Work Management
Integrations Supported
Asana
Dropbox
Dropbox Showcase
Easyflow
Google Docs
Google Drive
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Work Management
API Availability
Has API
API Availability
Has API
Pricing Information
£30.00/month
Free Trial Offered?
Free Version
Pricing Information
$12.00/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Acknowledgement
Date Founded
2003
Company Location
United Kingdom
Company Website
malcolm.app
Company Facts
Organization Name
Knowledge Powered Solutions Ltd
Date Founded
2004
Company Location
United Kingdom
Company Website
www.kpsol.com/knowledge-management-solutions/employee-knowledge-sharing-solutions/
Categories and Features
Forms Automation
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Online Form Builders
Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal