Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Macaw AMS Reviews & Ratings
    6 Ratings
    Company Website
  • Predict360 Reviews & Ratings
    18 Ratings
    Company Website
  • CredentialingSpectrum Reviews & Ratings
    5 Ratings
    Company Website
  • Service Center Reviews & Ratings
    122 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    588 Ratings
    Company Website
  • Process Street Reviews & Ratings
    1,112 Ratings
    Company Website
  • Jama Connect Reviews & Ratings
    376 Ratings
    Company Website
  • Windocks Reviews & Ratings
    7 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    187 Ratings
    Company Website
  • Opus Reviews & Ratings
    93 Ratings
    Company Website

What is ManageMy?

ManageMy functions as a digital insurance solution designed to help insurance carriers modernize their operations, improve customer interactions, and simplify policy management while enabling them to keep their existing core systems intact. Acting as a robust "deep front-end" interface, it seamlessly integrates and orchestrates various backend systems—including policy administration, billing, claims management, and external tools—providing a unified digital experience for agents, clients, and internal teams. By leveraging this orchestration layer, insurers are empowered to unify their data, automate workflows, and create comprehensive digital customer journeys that span the entire insurance lifecycle, from obtaining quotes and purchasing policies to account management and claims resolution. The platform also includes dedicated modules that support crucial insurance functions such as sales enablement, policy servicing, and claims processing. These interconnected modules work together to accelerate the quoting process, boost customer engagement, and reduce operational bottlenecks through tailored automation, leading to a more agile and effective insurance landscape. Ultimately, this seamless technological integration yields significant advantages for both insurers and their clients, fostering a more dynamic and responsive insurance ecosystem. Additionally, the platform's adaptability allows it to evolve alongside industry changes, ensuring that users remain at the forefront of insurance innovation.

What is General Magic?

General Magic offers a specialized AI messaging platform designed specifically for the insurance industry, enabling companies to enhance their customer workflows through SMS and other messaging services. This solution employs AI agents capable of handling a variety of tasks, including quotes, renewals, policy modifications, and claims updates in real-time, allowing insurers to conduct vital operations through simple text interactions instead of relying on traditional phone calls or online portals. The platform integrates smoothly with multiple systems—such as policy management, quoting, claims processing, and CRM—via APIs, guaranteeing that conversations are underpinned by the most current insurance data while automatically updating records as workflows proceed. Additionally, it monitors every customer interaction and evaluates users based on their intent, levels of frustration, and risk of churn, delivering insights that assist teams in recognizing when proactive engagement is needed. A standout feature of the platform, called Cell, transforms customer inquiries into actionable tasks across key insurance systems, actively seeking any missing information and automating follow-up messages to boost customer interaction. This cutting-edge approach not only enhances operational efficiency but also significantly improves the overall experience for customers navigating the insurance environment. By prioritizing real-time communication and responsiveness, General Magic is redefining how insurers connect with their clients.

Media

Media

Integrations Supported

Guidewire
HubSpot CRM
Salesforce
Zoho CRM

Integrations Supported

Guidewire
HubSpot CRM
Salesforce
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ManageMy

Date Founded

2018

Company Location

United States

Company Website

managemy.com

Company Facts

Organization Name

General Magic

Company Location

United States

Company Website

generalmagic.inc/

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

mPACS Reviews & Ratings

mPACS

Mandon Software