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What is ManageOrders?

ManageOrders is an innovative self-service solution for customer order management that enhances the functionality of your OnSite business management software by providing a web portal for customers to easily manage their orders. This convenience allows customers to effortlessly review their orders, track shipments, and process payments anytime and on any device, whether it’s a desktop, laptop, tablet, or smartphone. Not only does ManageOrders streamline the ordering process for customers, but it also conserves valuable time and resources for your business by facilitating self-service and minimizing reliance on your sales or customer service teams to address order inquiries. Furthermore, the platform offers extensive customization options, enabling you to align its appearance with your business branding by matching your website's design, incorporating your logo, and utilizing a personalized URL. With ManageOrders, you maintain complete control over the customer experience, deciding what aspects they can access and manage, including orders, payments, designs, and shipping details. The system is crafted to be mobile-responsive, ensuring smooth functionality across various devices, which guarantees an efficient order management experience for your customers. Additionally, its user-friendly interface is designed so that individuals with varying levels of technical expertise can navigate the platform with ease, enhancing overall customer satisfaction and engagement. Ultimately, ManageOrders positions your business to better meet customer needs while fostering a more streamlined operational workflow.

What is Food-Ordering.co.uk?

An all-in-one online food ordering software designed for various hospitality venues enables customers to place orders through multiple channels, including online, in-store, contactless table service, and over the phone. This versatile system allows for seamless ordering across multiple platforms and offers features like self-service kiosks, table bookings with pre-ordering capabilities, and phone order management. Ideal for restaurants, takeaways, pubs, caterers, hotels, resorts, airports, hospitals, and other businesses in the hospitality sector, it operates without any ongoing fees or commission charges. Packed with robust functionalities, the software supports multiple stores, allowing centralized online ordering for all locations. It is compatible with various printers, including models from Epson, Ibacstel, Goodcom, and others, ensuring versatile printing options. The self-managed system empowers users to make changes at any time from any device that has internet access, enhancing operational flexibility. Additionally, it automatically adjusts to different time zones, accommodating the operational hours of businesses regardless of the server's geographical location. With built-in marketing tools, businesses can effectively communicate with customers via email or SMS, helping to keep them informed and engaged. The in-store ordering feature streamlines the process by facilitating either self-service or waiter-assisted ordering, which can significantly decrease wait times for customers. Furthermore, the table booking function allows patrons to reserve a table while simultaneously placing their orders, creating a more convenient dining experience.

Media

Media

Integrations Supported

Avalara
Bringg
InkSoft
Mailchimp
Microsoft Azure
Microsoft Excel
Onsite
PayPal
Sage Accounting
Shopify
Stripe
Textlocal
WordPress
Worldpay

Integrations Supported

Avalara
Bringg
InkSoft
Mailchimp
Microsoft Azure
Microsoft Excel
Onsite
PayPal
Sage Accounting
Shopify
Stripe
Textlocal
WordPress
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

FREE
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ShopWorks

Date Founded

1997

Company Location

United States

Company Website

www.shopworx.com/manageorders/

Company Facts

Organization Name

Naxtech

Date Founded

2005

Company Location

United Kingdom

Company Website

food-ordering.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

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