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What is ManageOrders?

ManageOrders is an innovative self-service solution for customer order management that enhances the functionality of your OnSite business management software by providing a web portal for customers to easily manage their orders. This convenience allows customers to effortlessly review their orders, track shipments, and process payments anytime and on any device, whether it’s a desktop, laptop, tablet, or smartphone. Not only does ManageOrders streamline the ordering process for customers, but it also conserves valuable time and resources for your business by facilitating self-service and minimizing reliance on your sales or customer service teams to address order inquiries. Furthermore, the platform offers extensive customization options, enabling you to align its appearance with your business branding by matching your website's design, incorporating your logo, and utilizing a personalized URL. With ManageOrders, you maintain complete control over the customer experience, deciding what aspects they can access and manage, including orders, payments, designs, and shipping details. The system is crafted to be mobile-responsive, ensuring smooth functionality across various devices, which guarantees an efficient order management experience for your customers. Additionally, its user-friendly interface is designed so that individuals with varying levels of technical expertise can navigate the platform with ease, enhancing overall customer satisfaction and engagement. Ultimately, ManageOrders positions your business to better meet customer needs while fostering a more streamlined operational workflow.

What is Kayana EPOS?

Kayana EPOS is an all-encompassing cloud-based point-of-sale solution designed specifically for restaurants, cafés, bars, and retail shops. This system combines order management, payment processing, and reporting features into one platform, catering to counter service, table service, and online transactions alike. Employees have the capability to manage table assignments and orders, process payments, split bills, track inventory levels, and send orders directly to the Kayana Kitchen Display System. The platform's unified dashboard provides valuable insights into sales performance and operational metrics across multiple locations. Kayana EPOS is compatible with Kayana's commercial terminals and Android tablets, and it seamlessly integrates with Kayana's ordering and self-service options. This cutting-edge system is tailored for hospitality and retail teams that need an efficient way to handle both in-person and digital sales from a single point-of-sale interface, thereby boosting customer service and operational efficiency. Furthermore, it streamlines overall workflow by minimizing the number of systems required for sales and inventory management, which can lead to significant time savings and improved productivity for businesses.

Media

Media

Integrations Supported

Avalara
InkSoft
Onsite
Sage Accounting
Shopify
WordPress

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

EPOS hardware is available to buy or subscribe to; Kayana describes software pricing as one transparent rate.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ShopWorks

Date Founded

1997

Company Location

United States

Company Website

www.shopworx.com/manageorders/

Company Facts

Organization Name

Kayana for Business

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/epos/

Categories and Features

Order Management

Not specified

Categories and Features

Restaurant POS

Not specified

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