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What is Manifest AI?

Manifest AI is an AI-powered ecommerce automation platform that enables online retailers to manage customer support, personalized shopping assistance, and marketing interactions through autonomous AI agents. The software connects to ecommerce stores and synchronizes product catalogs, descriptions, inventory information, frequently asked questions, and store policies to provide relevant responses to customer inquiries. Its AI shopping assistant helps customers discover products, compare available options, receive personalized recommendations, and find information about pricing, availability, shipping, and returns. Manifest AI supports customer conversations through website chat, email, WhatsApp, Instagram, and voice calling, allowing businesses to maintain consistent interactions across different channels. Automated customer service capabilities include order status inquiries, shipment tracking, cancellation requests, return processing, exchanges, and other post-purchase support activities. When an issue requires human assistance, the platform can transfer the conversation to a customer service representative or connected helpdesk with relevant context. Its no-code Agent Builder enables businesses to create specialized agents with configurable goals, triggers, instructions, guardrails, tool permissions, customer verification, and escalation rules. The platform provides prebuilt agents for product recommendations, order cancellations, returns, exchanges, and other common ecommerce operations. Marketing capabilities include personalized customer engagement, abandoned cart recovery, automated messaging campaigns, product discovery quizzes, and proactive shopping assistance.

What is Consio?

Consio enables Shopify brands to increase their revenue by transforming phone interactions into authentic sales and support channels. The AI Voice Agent independently handles incoming calls, answering questions about order status and delivery while sending tracking links via SMS during the call. Furthermore, it can effortlessly transfer calls to human agents when required. Sales teams utilize Consio to follow up with customers who have abandoned their checkouts, as well as to connect with key clients, returning purchasers, and other highly interested shoppers, all armed with complete context from Shopify. This cutting-edge method not only simplifies communication but also greatly enhances customer engagement and satisfaction, leading to improved overall experiences. By integrating advanced technology into their operations, brands can foster stronger relationships with their customers and drive better sales outcomes.

Media

Media

Integrations Supported

Shopify

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$30/month
Plans include 100, 400 or 1000 call minutes per month ($30, $60 or $120). Unlimited agents.
Free Version
Free Trial Offered?

Supported Platforms

Not specified

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

BIK

Date Founded

2019

Company Location

United States

Company Website

getmanifest.ai

Company Facts

Organization Name

Consio

Date Founded

2024

Company Location

United States

Company Website

www.consio.ai

Categories and Features

AI eCommerce

Not specified

eCommerce Tools

Not specified

Categories and Features

AI Voice Agents

Not specified

eCommerce Tools

Not specified

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