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What is Marina Ahoy?

Marina Ahoy serves as a sales platform designed specifically for leisure harbors. This comprehensive tool integrates an occupancy overview, tailored invoicing for each harbor, and self-service applications for customers, eliminating the need for any extra software installations. User-friendly and straightforward, it provides a clear display of occupancy through both map and list formats, allowing for easy tracking of returning members, transient guests, and a complete historical record. Additionally, users can export data for their accounting and reporting needs. The pricing structure is affordable, making it accessible for small harbors; for example, a harbor with 50 members pays just 50 EUR, with an additional 450 EUR charged if they welcome 450 guests, with no winter fees to worry about. A modest 2.9% service fee applies to mobile payments. You can begin using the system immediately without needing to schedule a demo, and live support is readily available to facilitate a swift onboarding process, ensuring you get the most out of the service right from the start. By choosing Marina Ahoy, harbors can streamline their operations and enhance customer satisfaction.

What is Helix?

Helix utilizes conversational data collection to engage with guests throughout their stay, gathering crucial insights while facilitating a smooth, contactless communication experience. Designed specifically for frontline staff, Helix effectively organizes feedback and inquiries based on sentiment and topic, enabling the prioritization of urgent issues that require swift attention. This system allows your team to work collaboratively in real-time, addressing guest requests immediately while they are still present. With a variety of notification options, task management, and SMS-based collaboration features, Helix simplifies the entire guest journey from check-in to check-out. By automating these communications, Helix allows you to focus on key tasks such as upselling additional services, fostering positive reviews, and improving transient occupancy rates. Moreover, this cutting-edge solution not only enhances the guest experience but also boosts operational efficiency for hospitality personnel, ultimately creating a more streamlined environment for both guests and staff. The integration of such technology signifies a transformative step in how the hospitality industry can better serve its clientele.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

1$ /entry
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Marina Ahoy Ltd.

Date Founded

2015

Company Location

Estonia

Company Website

www.marinaahoy.com

Company Facts

Organization Name

MicroMetrics

Date Founded

2013

Company Location

Canada

Company Website

micrometrics.com/hospitality/

Categories and Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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