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What is Market360?

Market360 is a cutting-edge digital shelf analytics platform powered by AI, crafted to support brands, manufacturers, retailers, and distributors throughout every step of the online customer journey. It provides immediate insights and actionable recommendations on crucial factors such as product visibility, pricing tactics, promotional activities, content performance, keyword effectiveness, customer feedback and sentiment, market share, and seller health across various marketplaces and channels, enabling businesses to make well-informed choices. With its sophisticated analytics and GenAI-assisted tools, the platform guarantees adherence to brand and channel standards while evaluating competitive behaviors. It adeptly monitors pricing trends and buy-box wins, alerting teams to any content gaps or pricing anomalies, which allows businesses to continually enhance their digital shelf strategies. Market360 also boasts customizable dashboards and KPI tracking abilities that span global markets, delivering comprehensive competitive benchmarks and trend analyses. Additionally, it improves marketplace management through modular monitoring tailored to specific business needs and scalable delivery options, which empowers companies to swiftly adapt to market fluctuations and consumer preferences. This adaptability ensures that organizations can stay nimble and responsive in the rapidly changing digital environment, fostering sustained growth and competitiveness.

What is CommerceIQ?

CommerceIQ is the industry's leading AI-powered digital commerce platform, trusted by 2,200+ global brands to drive profitable growth across online marketplaces. Our unified solution connects sales, retail media, and digital shelf operations across Amazon, Walmart, Target, Instacart, and 1,450+ other retailers worldwide. What makes us different? We deliver AI that actually works—automating complex tasks like profit recovery, inventory management, digital shelf, and retail media optimization while providing real-time insights that help brands capture market share. Our customers report game-changing results: issues that took weeks to identify are now resolved same-day, shortage dispute success rates have skyrocketed, and teams save hundreds of hours through intelligent automation. Operating across 59+ countries, CommerceIQ transforms overwhelming ecommerce complexity into strategic advantage, enabling brands to make data-driven decisions that accelerate growth and maximize ROI.

Media

Media

Integrations Supported

Amazon
Criteo Commerce Max
Roundel

Integrations Supported

Amazon
Criteo Commerce Max
Roundel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eClerx

Date Founded

2000

Company Location

India

Company Website

eclerx.com/products/market360/

Company Facts

Organization Name

CommerceIQ

Date Founded

2012

Company Location

United States

Company Website

www.commerceiq.ai/

Categories and Features

Amazon Seller Tools

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Website Optimization Tools

Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts

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