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What is MarketBox?

MarketBox software streamlines your service business, facilitating growth and efficiency. Designed specifically to tackle the challenges encountered by mobile workforce companies, MarketBox offers a comprehensive suite of tools for managing employee schedules and travel areas with ease. Customers benefit from the convenience of online booking and appointment scheduling, eliminating tedious back-and-forth communication and resulting in higher sales closure rates. Interestingly, 40% of all bookings occur outside typical business hours, and 77% of clients emphasize the importance of online options for canceling or adjusting appointments. With the ability for customers to book appointments online, businesses can see a remarkable 50% boost in booking frequency. Additionally, managing both mobile and virtual service providers has never been simpler, as you can optimize logistics and enhance revenue by overseeing each worker's travel zones. This reduces the time and costs associated with workers stuck in traffic, allowing for more efficient use of resources. Furthermore, by automating your sales processes, you can increase your sales volume while reducing the effort required to achieve it, ultimately transforming how you operate.

What is Customer Service Delivery Platform SRM?

Does your company have a call center, a website, or various communication channels like email, text, or chat to collect customer feedback regarding their inquiries? Our goal is to thoroughly comprehend YOUR business, including its unique needs and challenges, so you can focus on delivering products and services that genuinely satisfy YOUR customers' expectations. Should you ever require a sophisticated SRM software solution, we will be ready to support you. In contrast to many larger companies, we refrain from recommending a software solution that does not fit your specific needs or endorsing a 'plug and play' or 'one size fits all' methodology, as we acknowledge that such approaches are impractical. We will work alongside you to identify and implement the most suitable solution for your business model, ensuring that the right degree of automation is achieved—neither excessive nor insufficient. Our commitment is to offer customized support that enables you to excel in your field while also fostering a strong partnership that promotes mutual growth and success.

Media

Media

Integrations Supported

Facebook
Google Meet
Instagram
Microsoft Teams
Skype
Stripe
Zoom

Integrations Supported

API Availability

API Availability

Pricing Information

$39 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

On-Site Training

Company Facts

Organization Name

MarketBox

Date Founded

2019

Company Location

Canada

Company Website

www.gomarketbox.com

Company Facts

Organization Name

CSDP

Date Founded

2007

Company Location

United States

Company Website

www.csdpcorp.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Client Database
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments

Auto Detailing

Not specified

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking

Massage Therapy

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Multi-Location
Point of Sale (POS)
Practice Management

Pet Grooming

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Client Management
Mobile Grooming
Point of Sale (POS)
Recurring Appointments
Services List
Staff Management

Pilates Studio

Attendance Tracking
Class Scheduling
Member Management
Online Payments
Point of Sale (POS)
Staff Management

Salon

Client Profiles
Employee Management
Multi-Location
Point of Sale (POS)
Recurring Appointments

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Self Service Portal
Workflow Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

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