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What is Marketrix?

Marketrix is revolutionizing customer engagement with its advanced Twin Avatars, which utilize sophisticated emotional intelligence to instantly detect and respond to customer emotions, ensuring that every interaction is both impactful and empathetic. Our AI comprehensively understands the structure of your website or product, guiding users effortlessly through its features, thus enhancing their overall experience significantly. By providing intelligent, context-aware assistance at every touchpoint, we tailor interactions to align with user behaviors. Moreover, we prioritize the recognition of customer emotions in real time, enabling us to deliver personalized and understanding responses. This meticulous approach to dialogue crafting guarantees that each interaction maintains a tone that is both genuine and comforting. In addition, our AI Avatars enable Co-browsing sessions with either AI or Human Agents, creating a flexible support framework. This state-of-the-art technology not only enhances real-time traffic comprehension but also directs strategies toward achieving prompt conversions. Consequently, businesses are empowered to cultivate stronger connections with their customers, paving the way for sustained success and growth in the marketplace. Our commitment to innovation in customer interaction ultimately transforms the way businesses engage with their clientele.

What is Giftpack?

Giftpack is an Operating System of Emotional Intelligence for Enterprises — a scalable SaaS platform that transforms how organizations build meaningful business relationships through AI-powered incentive automation. We enable HR, sales, and marketing teams to deliver personalized emotional touchpoints at scale, seamlessly integrating emotional intelligence into employee onboarding, retention strategies, customer loyalty programs, and partner engagement workflows. The platform addresses critical business challenges: maintaining authentic human connections while scaling globally, automating recognition without losing personalization, and measuring the ROI of relationship-building initiatives. Giftpack combines artificial intelligence with behavioral insights to create intelligent gifting and recognition workflows that respond to specific business triggers — employee milestones, sales achievements, client anniversaries, and partnership developments. Built for enterprise integration, Giftpack connects seamlessly with existing CRM, HRIS, ATS, and business systems through comprehensive APIs and Zapier connectivity. The platform features an AI-powered design engine with 3D customization capabilities, a global catalog of 3.2+ million gifts spanning 220+ countries, and centralized management tools with budget controls and financial transparency reporting. Currently serving 1,400+ companies worldwide, Giftpack has achieved a 98.62% recipient satisfaction rate while saving over 250,000 hours for business teams. The platform supports points-based recognition programs, branded company stores, peer-to-peer acknowledgment systems, and automated gifting workflows that scale with organizational growth.

Media

Media

Integrations Supported

Asana
Facebook
GitHub
Google Calendar
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Intercom
LinkedIn
Mailchimp
Notion
Pipedrive
QuickBooks Online
Shopify
Spotify
Telegram
Twilio
X (Twitter)
YouTube
Zendesk

Integrations Supported

Asana
Facebook
GitHub
Google Calendar
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Intercom
LinkedIn
Mailchimp
Notion
Pipedrive
QuickBooks Online
Shopify
Spotify
Telegram
Twilio
X (Twitter)
YouTube
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Marketrix.ai

Company Location

United States

Company Website

www.marketrix.ai/

Company Facts

Organization Name

Giftpack

Company Location

United States

Company Website

giftpack.ai/

Categories and Features

Categories and Features

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