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What is Maropost Merchandising Cloud?

Maropost Merchandising Cloud is an AI-driven ecommerce search and merchandising solution built to improve how shoppers discover products and navigate online catalogs. The platform combines intelligent site search, automated category merchandising, personalized recommendations, and manual merchandising controls within one environment. Its search technology uses shopper behavior, natural language understanding, spelling tolerance, autocomplete, synonyms, and intent-aware ranking to surface relevant results beyond exact keyword matching. This allows shoppers to find products even when they use misspelled terms, vague descriptions, or everyday language that differs from catalog wording. Smart Collections automatically organize category pages using signals such as popularity, inventory, product margin, and historical performance. Merchandising teams can retain direct control by boosting, burying, excluding, or pinning products whenever business priorities need to override automated rankings. Campaign scheduling allows those rules to begin and end automatically for launches, promotions, clearance events, and other merchandising periods. Product recommendation tools use real shopper behavior to generate options such as recently viewed products, bought-together items, trending products, popular items, and personalized suggestions. Recommendations can be placed across home pages, product pages, carts, and category pages, with preview functionality available before publishing changes. Additional controls let merchants manage out-of-stock visibility, remove products from search or autocomplete, and redirect non-product queries without requiring custom development. Maropost Merchandising Cloud integrates with Shopify, BigCommerce, Neto, and Norce to keep merchandising, search, and collection data synchronized with the retailer’s existing storefront.

What is Coveo?

Achieving extensive relevance across diverse sectors such as websites, e-commerce, services, and workplaces is vital for success. Every search, suggestion, and interaction plays a role in enhancing user experiences. Our goal is to enable businesses to create the meaningful engagements that users expect. With Coveo Relevance Cloud, establishing fundamental relevant search is merely the beginning. Utilize self-optimizing AI that evolves with every click and inquiry across all points of interaction. This guarantees that you can offer increasingly refined experiences, identifying search relevance right from day one and progressing towards comprehensive 360° relevance. Each interaction reveals valuable insights into customer preferences, allowing you to serve them with relevant product offerings and tailored content suggestions that they will be excited to 'add to cart.' Accelerate access to the most pertinent answers through AI-enhanced customer self-service and AI-assisted agent interactions. Coveo stands out with its robust functionality, providing a diverse suite of features, including user-friendly drag-and-drop UI customizations, flexible headless APIs, and numerous other functionalities, simplifying the path for businesses to excel in a competitive market. By leveraging these tools, organizations can ensure they stay ahead of the curve and consistently meet the ever-evolving needs of their customers.

Media

Media

Integrations Supported

Canopy
Appbrew
Maropost Marketing Cloud
Shopify
Stamped
Yotpo
stockinstore

Integrations Supported

Canopy
AppBilling
AppInsights
AppReseller
AppWise
Elastic Path
Google Cloud Discovery AI
Ketch
SAP Store
Salesforce
Sitecore
Stackreaction
Wufoo
Zendesk

API Availability

API Availability

Pricing Information

$149.00/month
Free Version

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Maropost

Date Founded

2011

Company Location

Canada

Company Website

maropost.com/products/merchandising-cloud

Company Facts

Organization Name

Coveo

Date Founded

2005

Company Location

Canada

Company Website

www.coveo.com

Categories and Features

eCommerce Search

Not specified

Personalization

Behavioral Targeting
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Upsell & Cross-Sell

Not specified

Categories and Features

eCommerce Search

Not specified

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Indexing
Text Analytics

Insight Engines

Not specified

Journey Orchestration

Not specified

Knowledge Management

Not specified

Personalization

Not specified

Site Search

Not specified

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