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What is Matrix by M1 Intel?

Matrix, developed by M1 Intel, is an innovative CRM tailored for hotel sales and the management of multiple properties. This platform stands out as a modern substitute for Delphi and STS Cloud, attracting hotel management firms in search of an intuitive interface. It efficiently gathers leads from various channels, including Engine, Meeting Broker, and brand portals, into one accessible inbox. Additionally, it facilitates the tracking of group sales pipelines across a wide range of properties, featuring real-time reporting capabilities. Designed by experts familiar with the challenges of B2B sales, it addresses common problems like overlooked RFPs and chaotic spreadsheets. Users enjoy full ownership of their data, which ensures that it stays with them instead of being controlled by their franchisors. The system streamlines the management of RFPs, Local Negotiated Rates, and group business activities. With swift implementation and effortless data transfer from legacy systems, it is built for professionals in sales, sales leadership, revenue management, operations, and principal/asset management in the hospitality industry. Ultimately, Matrix not only improves operational efficiency but also propels sales achievements in a highly competitive landscape, making it an essential tool for modern hotel management.

What is For-Sight CRM?

For-Sight Software is a Marketing and Hotel CRM platform designed to enhance the guest experience by boosting direct bookings, refining data utilisation, and streamlining marketing initiatives. This platform collects vital information from your Property Management System (PMS) along with other key hotel systems, including Point of Sale, Reputation Management, and Wifi registration. By consistently integrating this data, it creates a comprehensive, reliable source of truth for each guest, tracking their interactions throughout their hotel journey. With our easy-to-use Query Engine, you have the ability to conduct thorough analyses of your data, as well as save or schedule regular inquiries to optimise your workflow. Moreover, this tool empowers you to effectively segment your data, allowing for personalised omnichannel communications that enhance the guest experience and create upselling opportunities. By focusing on a tailored guest experience, hotels not only cultivate brand loyalty and increase direct bookings but also improve the return on investment for their marketing efforts while decreasing reliance on online travel agencies. In the long run, this approach enables hotels to forge deeper connections with their guests, setting the stage for enduring success and growth in the hospitality industry.

Media

Media

Integrations Supported

Integrations Supported

Book4Time
Concept Business Intelligence
GuestRevu
Guestline
HotelKey
Maestro PMS
Mews
Net Affinity Booking Engine
Oracle Cloud Infrastructure
Premier Software Core
ResDiary
Rezcontrol
SevenRooms
Shiji Daylight PMS
Stayntouch PMS
SuperControl
apaleo
dotdigital Engagement Cloud
protel MICE

API Availability

Has API

API Availability

Pricing Information

$280/hotel/month
Single property: $300 per property, per month. Multiple properties (2+): $280 per hotel, per month. Enterprise: custom volume pricing. Save 5% with annual billing. Free trial available. Exact per-portfolio pricing is confirmed on a short demo call.
Free Trial Offered?

Pricing Information

Price is unique to each property

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

M1 Intel

Date Founded

2023

Company Location

United States

Company Website

m1intel.com

Company Facts

Organization Name

For-Sight

Date Founded

2007

Company Location

United Kingdom

Company Website

for-sight.com

Categories and Features

Hotel CRM

Not specified

Categories and Features

Hotel CRM

Not specified

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