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What is Max Feedback?

Every business strives to ensure customer satisfaction, hoping that those happy patrons will spread the word about their positive experiences. Max Feedback is crafted to assist you in monitoring customer sentiments regarding your company in the online sphere. If you're looking to gain deeper insights into customer opinions but are unsure of how to start, there's no need for concern; our platform takes care of everything seamlessly. Just sign up, and you’re ready to go. Whether you are starting a new business or navigating a competitive market, creating buzz on well-known social media sites is essential for success. While you might worry about managing reviews across numerous platforms, there's no need to stress. Our system integrates smoothly with Yelp, Google, and Facebook, automating feedback requests to ensure you seize every chance to connect with your customers. Moreover, cultivating an online community centered around your brand can greatly boost your visibility and enhance your overall reputation, making it easier for potential customers to discover and trust your offerings. Engaging consistently with your audience will not only strengthen relationships but also encourage loyalty.

What is Famepilot?

Enhance your customer experience with Famepilot, where we handle a vast amount of feedback each year for forward-thinking businesses around the globe. In today's digital landscape, approximately 85% of customer interactions take place on platforms such as Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites, rather than directly on your own website. Connect with customers who champion your brand across these online spaces. Famepilot streamlines the gathering of crucial feedback metrics, such as Net Promoter Score®, sentiment trends, testimonials, online reviews, and your overall digital reputation. We continuously oversee your business presence across more than 20 review platforms, including major social media channels, and our list is growing quickly. You also have the option to suggest industry-specific sites for inclusion. With Famepilot, you can manage responses to all online customer reviews from one centralized platform, guaranteeing that no customer feels ignored. Furthermore, you can highlight comments for your team to address, promoting a culture of proactivity and engagement. Strong communication is essential in fostering lasting relationships, so ensure no customer inquiries go unanswered, allowing your business to thrive in a competitive market. In this way, Famepilot not only enhances your visibility but also strengthens your brand’s reputation.

Media

Media

Integrations Supported

Facebook
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel
Salesforce
X (Twitter)
Yelp

Integrations Supported

Facebook
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel
Salesforce
X (Twitter)
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

$99.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Max Feedback

Date Founded

2016

Company Location

United States

Company Website

www.maxfeedback.com

Company Facts

Organization Name

Famepilot Internet

Date Founded

2018

Company Location

India

Company Website

famepilot.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

NPS

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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