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What is Megasys Portfolio HMS?

Portfolio HMS®, our Hospitality Management Software, provides properties with a competitive advantage by significantly improving customer service and delivering an outstanding guest experience. It is accessible on cloud, mobile, and on-premise platforms, and is regularly updated by a skilled team that stays aligned with the latest industry trends and innovations. This dedication ensures we meet the unique demands of every operation, no matter its size. Featuring more than 45 modules, we offer a comprehensive HMS solution that is customized to fit your property's specific needs. As a fully integrated system, Portfolio HMS® effectively meets the operational challenges faced by our clients. Among its features are room status updates, a lost and found module, efficient order processing, diverse housekeeping reports, management of out-of-order rooms, and preventive maintenance capabilities, making it a flexible option for any hospitality business. Each of these functionalities is crafted to boost operational efficiency while enhancing the overall management experience, ultimately leading to greater guest satisfaction. With such a wide array of tools available, properties can better streamline their operations and focus on delivering exceptional service to their guests.

What is Lokate AI?

Lokate AI is an AI-driven lost and found software platform created for organizations that manage significant volumes of misplaced or recovered property. It provides a centralized system for collecting lost-item reports, cataloging found property, identifying possible matches, communicating with guests, and coordinating returns. Guests can submit reports through a guided online experience using written descriptions or uploaded photographs without needing to download an application. When staff record a found item, AI-powered image recognition can extract details such as its category, brand, color, condition, and other identifying characteristics. The platform's intelligent matching engine compares these details with existing lost-item reports to highlight potential matches for review. After staff verify a match, Lokate AI can automatically notify the guest and provide instructions for recovering the property. Return workflows support in-person pickup as well as courier dispatch for organizations that need to send items back to their owners. Physical label printing and searchable item records help staff organize property and maintain consistent tracking throughout the recovery process. Multi-location management allows businesses and institutions to coordinate lost and found activity across multiple sites from one system. Analytics, protected records, role-based permissions, encryption, and audit trails give administrators additional visibility and control over operations. Lokate AI is suited to airports, transportation hubs, hotels, resorts, retailers, stadiums, event venues, schools, universities, workplaces, warehouses, and public-sector organizations seeking to modernize lost property management.

Media

Media

Integrations Supported

Canary Digital Tipping
GuestRez

Integrations Supported

Canary Digital Tipping
GuestRez

API Availability

Has API

API Availability

Has API

Pricing Information

$10000 one-time payment
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Megasys Hospitality Systems

Date Founded

1989

Company Location

United States

Company Website

megasyshms.com/portfoliohms/

Company Facts

Organization Name

Lokate AI Technologies

Date Founded

2026

Company Location

Saudi Arabia

Company Website

lokateai.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Lost and Found

Access Control
Automatic Matching
Category Management
Claims Management
Cross-Database Search
Document Management
Historical Reporting
Image Recognition
Inventory Management
Self Service Portal
Shipping Management
Unclaimed Items Management

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