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What is Mekari Qontak?
Mekari Qontak stands as Indonesia's premier cloud-based omnichannel CRM application, streamlining sales processes and enhancing customer service efficiencies. It enables users to view comprehensive customer profiles, including conversation histories, offer statuses, and key points of contact. With the advantage of GPS live tracking, businesses can effectively monitor the performance of their field teams, ensuring optimal job oversight. Additionally, the platform allows for the organization of customer data access based on team roles, safeguarding sensitive information. Mekari Qontak boasts a plethora of real-time, end-to-end features designed to foster business growth and streamline operations. Furthermore, it serves as an integrated chat and telephone management solution, automating various aspects of business communications. Users can easily track their sales team's whereabouts and monitor important KPIs, activities, and metrics in real-time. To boost operational efficiency, the platform offers comprehensive customer service management capabilities, including a WhatsApp blast system, green tick chatbot, and multi-admin/device support. Notably, users can design and customize their bot messages effortlessly, without the need for programming knowledge, tailoring them to suit their specific requirements. This versatility makes Mekari Qontak an invaluable tool for businesses looking to enhance their customer engagement strategies and operational workflows.
What is DynaDo?
Optimize and automate every aspect of your operations—from tasks and projects to documents, customer interactions, and team communications—within one unified platform. When sales inquiries come through a specified email address, tasks can be automatically delegated to the appropriate users, ensuring a swift response. Moreover, any attachments received or sent via email will be effortlessly uploaded to your cloud storage for easy access. Tasks can be generated on-the-spot when an email is received from a particular contact, streamlining the workflow. The system can also adjust a potential client's status from cold to hot based on email communication, which allows for timely follow-ups. If a client's status needs to revert from hot to cold, a task can be created to initiate a follow-up email promptly. In instances where the first sales team member does not respond, tasks will automatically switch to the next available team member, preventing bottlenecks. With a single click, you can turn an email into a task, and likewise, any email can be transformed into a discussion thread to facilitate team collaboration. Additionally, files shared through instant messaging are automatically stored in your cloud file system within DynaDo, ensuring all resources are systematically organized and readily available. This extensive automation not only saves valuable time but also fosters enhanced teamwork among members, resulting in increased productivity and superior customer service experiences. By embracing these automated solutions, businesses can achieve a level of efficiency that was previously unattainable.
Integrations Supported
IPOT
Instagram
LINE
Mekari Talenta
Shopee
Telegram
WhatsApp
Integrations Supported
IPOT
Instagram
LINE
Mekari Talenta
Shopee
Telegram
WhatsApp
API Availability
Has API
API Availability
Has API
Pricing Information
$69.77 per month
Free Trial Offered?
Free Version
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mekari
Company Location
Indonesia
Company Website
mekari.com/produk/qontak/
Company Facts
Organization Name
DynaDo
Company Location
United States
Company Website
www.dynado.com/en/
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Task Management
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View