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What is Mention Me?

Mention Me software enhances customer retention and referral marketing for over 400 brands, such as Farfetch and PrettyLittleThing. With Mention Me Refer, word-of-mouth marketing is harnessed to transform customers into enthusiastic brand advocates. Additionally, Mention Me Retain is designed to ensure that loyal customers continue returning. The platform offers a fully customizable customer journey that supports 20 languages, 15 reward types, and 16 sharing methods, alongside an innovative name share feature that boosts referrals by 35%. Furthermore, advanced A/B testing and segmentation capabilities allow businesses to fine-tune their performance. This solution is ideal for companies processing more than 4,000 orders each month, making it a top choice for enhancing customer engagement and loyalty. As customer expectations evolve, leveraging tools like Mention Me can significantly impact long-term brand success.

What is CXONCLOUD?

CXONCLOUD is a B2B SaaS platform specifically crafted to effortlessly oversee and evaluate customer satisfaction with minimal effort. It offers a comprehensive solution that encompasses unlimited customer feedback, loyalty programs, awards, rewards, referral marketing, and email automation, enabling businesses to provide a consistent and smooth customer experience across various interactions. By enhancing search capabilities and streamlining customer engagement, CXONCLOUD ensures that whether it's gathering feedback or facilitating bookings, the process is efficient. This platform can automatically detect customer sentiments and proactively notify businesses about potential negative feedback. Additionally, the all-inclusive application measures customer loyalty and features pre-designed loyalty campaigns, which businesses can leverage to engage their clientele through email and social media. Small enterprises benefit from the simplicity of obtaining referrals from satisfied customers through user-friendly built-in campaigns. Furthermore, loyal patrons are incentivized with rewards that can be distributed via QR codes and promo codes, while the platform also includes modules for automatic list generation and rewards management, making it a versatile tool for enhancing customer relations. Ultimately, CXONCLOUD empowers businesses to foster deeper connections with their customers by creating tailored experiences based on their feedback and loyalty.

Media

Media

Integrations Supported

Shopify
Attentive
Bloomreach
Magento
Ometria
SAP Store
Salesforce Agentforce Commerce

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$39.00/month
Premium Experience @ $39.00/month paid annually.
Collect in-store & e-Commerce feedback, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.

Super-premium Experience @ $ 49 /month (paid annually)
Generate leads from all customer touch points, manage follow-ups, bookings, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.

Enterprise Experience: Please email sales@cxoncloud.com
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mention Me

Date Founded

2013

Company Location

United Kingdom

Company Website

mention-me.com

Company Facts

Organization Name

UNLOC Ltd.

Date Founded

2009

Company Location

London

Company Website

cxoncloud.com

Categories and Features

Advocacy

Advocate Management
Customer Advocacy
Event Triggered Actions
Rewards Program
Social Engagement

Customer Advocacy

Campaign Management
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Engagement

Analytics
Communication Management
Feedback Collection

Customer Loyalty

Referral Tracking
Rewards Management

Customer Retention

Not specified

Referral

Campaign Management
Contact Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Recurring Appointments
Rescheduling
SMS Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Mobile Access
Multi-Location
Online Booking
Recurring Appointments

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Trend Analysis

Customer Loyalty

CRM
Customer Activity Tracking
Discount Management
Gift Card System
No-Card Loyalty System
Referral Tracking
Rewards Management

Email Marketing

A/B Testing
Auto-Responders
Customer Surveys
Drip Campaigns
Event Triggered Email
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management

Event Booking

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Landing Pages / Web Forms
Lead Scoring

Referral

Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Rewards Management

Retail Management

CRM
Email Marketing
Loyalty Program
Multi-Location
Reporting/Analytics
eCommerce

Sentiment Analysis

Not specified

Transactional Email

Not specified

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