Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Mentornity Reviews & Ratings
    99 Ratings
    Company Website
  • MentorCity Reviews & Ratings
    49 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,065 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,884 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    299 Ratings
    Company Website
  • CoachIQ Reviews & Ratings
    41 Ratings
    Company Website
  • ThriveSparrow Reviews & Ratings
    43 Ratings
    Company Website
  • Act! Reviews & Ratings
    554 Ratings
    Company Website
  • Eurekos Reviews & Ratings
    96 Ratings
    Company Website

What is Mentor?

Mentor is an innovative platform tailored for individualized customer feedback, enabling effortless creation of outstanding customer experiences. The foundation of thriving businesses lies in the happiness of their customers, which is derived from personalized interactions. With Mentor, you can capture, track, and analyze customer feedback in real-time, ensuring that you can swiftly resolve any emerging concerns. This platform provides a comprehensive understanding of your customers' circumstances and allows you to categorize their feedback according to specific events. By harnessing cutting-edge AI technology, Mentor assesses customer sentiments and organizes feedback into positive, negative, or neutral classifications. Customers are provided with multiple avenues to share their feedback, such as open text fields, surveys, images, or videos. Unlike conventional customer satisfaction surveys, Mentor delivers data that is both factual and customer-centric, enabling you to identify particular experiences and implement tailored solutions effectively. By utilizing these valuable insights, businesses can not only enhance their services but also cultivate stronger relationships with their customers, ultimately leading to sustained growth and loyalty. This commitment to understanding customer needs is what sets successful businesses apart in today's competitive landscape.

What is Key Survey?

An All-Inclusive Platform for Collecting, Organizing, and Assessing Feedback. Key Survey’s innovative survey software enables businesses to streamline data and feedback collection across their entire operations. Participants enjoy a unified and structured environment that ensures accuracy, integration, and usability of the collected data. This online survey solution functions throughout the whole organization, equipped with automated closed-loop workflows and smooth integration with current systems. By shifting your customer satisfaction efforts to Key Survey, you gain access to a premier survey tool, backed by extensive experience in providing effective customer satisfaction strategies. With upgraded survey functionalities, you can design the perfect survey experience for your customers, which fosters increased participation rates and yields a treasure trove of valuable insights for managers to analyze and act upon. This, in turn, results in enhanced decision-making capabilities and a more profound comprehension of customer requirements, ultimately driving better business outcomes. Furthermore, leveraging such comprehensive tools can position your organization ahead of competitors in understanding and responding to market demands.

Media

Media

Integrations Supported

IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence

Integrations Supported

IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Custom Solutions Group

Company Location

United States

Company Website

www.csgglobal.com

Company Facts

Organization Name

Key Survey

Date Founded

2002

Company Location

United States

Company Website

www.keysurvey.com

Categories and Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Popular Alternatives

SurveyOL Reviews & Ratings

SurveyOL

SurveyOL.com