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What is MeridianLink Collect?

MeridianLink Collect is a cutting-edge cloud-based solution tailored for financial organizations, aimed at optimizing and accelerating the handling of overdue accounts. With its modern and user-friendly design, it effectively replaces outdated manual methods and spreadsheets through adaptable queues, automated task handling, and diverse communication channels, such as email, SMS, and phone calls, while also enabling real-time payment tracking. The platform boasts dynamic dashboards and a variety of both prebuilt and customizable reporting features, empowering organizations to thoroughly evaluate portfolio performance, track collector productivity, and scrutinize case-specific data through seamless integrations with core systems and external data sources. Furthermore, it is equipped with compliance-focused checklists and built-in controls to help ensure adherence to regulatory standards. The system’s ability to connect effortlessly with other MeridianLink products, along with payment processors, skip tracing, e-signature, repossession, and insurance systems, significantly enhances its capabilities. As a fully hosted Software as a Service (SaaS) offering, Collect removes the need for installation or system updates, allowing users to access the latest features without the burden of maintenance. This holistic approach not only streamlines the debt collection process but also enables financial institutions to enhance their operational efficiency in managing delinquent accounts, ultimately contributing to improved financial health.

What is Ample Collection?

Outstanding debts do not necessarily reflect the quality of customers! Addressing these situations is essential to find a balance between debt recovery and fostering customer loyalty. The increasing costs of acquiring new customers can be troubling, making it vital to carefully select collection methods that prioritize customer retention. High collection rates can be achieved without incurring significant expenses! This strategy leverages automated systems throughout the entire collection process, encompassing soft, middle, hard, and legal phases. Automation in collections can include sending out SMS messages, emails, making phone calls, or mailing letters—all without the need for manual efforts. It also optimizes the distribution of overdue accounts among various parties involved in the collection process. Moreover, automation significantly enhances the daily operations of collection agents via specialized, customizable online platforms. There is also the opportunity to assign specific roles and responsibilities among different players in the collections ecosystem, which helps facilitate a well-organized and efficient resolution process. Ultimately, a well-planned approach to collections can achieve financial recovery while simultaneously nurturing positive relationships with customers. By focusing on these dual objectives, businesses can create a sustainable framework for managing debts effectively.

Media

Media

Integrations Supported

MeridianLink Consumer
MeridianLink Insight
MeridianLink One

Integrations Supported

MeridianLink Consumer
MeridianLink Insight
MeridianLink One

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MeridianLink

Date Founded

1998

Company Location

United States

Company Website

www.meridianlink.com/products/collect/

Company Facts

Organization Name

Scorto

Date Founded

2001

Company Location

United States

Company Website

www.scorto.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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