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What is Merlua?

Merlua provides an all-encompassing software solution designed specifically for managing salon and beauty appointments, allowing businesses to efficiently handle everything from appointment scheduling to staff management, service offerings, customer bookings, and deposit tracking within a singular platform. This innovative system includes a user-friendly web admin dashboard, complemented by dedicated mobile applications tailored for both clients and staff, significantly enhancing the ease of booking and oversight of schedules for professionals in the beauty sector. The most recent version of this software is particularly effective for creating detailed company profiles akin to those found on CB Insights, as it emphasizes the unique features of Merlua rather than positioning it as just another salon management application. By focusing on its distinctive capabilities, Merlua stands out in a crowded market, appealing to businesses seeking specialized solutions for their operational needs.

What is Scarlet?

Scarlet operates as a dynamic white-label solution tailored for enterprises that rely on appointment or class-based models, specifically aimed at barbershops, salons, spas, tanning salons, fitness studios, gyms, and padel clubs. It provides an all-encompassing package that features a bespoke application for both iPhone and Android, an online booking platform, and a management portal for staff members. Customers can conveniently book appointments, sign up for classes, reserve courts, choose their favorite service providers and time slots, join class waitlists, or queue for barbershop services. Moreover, they can purchase memberships, buy packages and gift cards, make credit card payments, and check in using a digital pass. For employees, Scarlet simplifies managing service schedules, customer information, memberships, payments, and team access from a centralized administrative dashboard. The booking interface and confirmation notifications are designed to accommodate a worldwide clientele, offering support in 32 languages, while the member application is predominantly in English. In addition, Scarlet provides an option for custom branding of the application, and the vendor takes charge of the setup process, which includes importing client databases and assisting in the submission of applications to each business's Apple and Google developer accounts, leading to a hassle-free integration into their operational framework. This holistic strategy not only elevates the user experience but also optimizes the management of businesses that depend on appointment-based services, ultimately contributing to increased efficiency and customer satisfaction.

Media

No images available

Media

No images available

Integrations Supported

Integrations Supported

Stripe
Workspace369

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$349/month
The Core plan is $349 per business location per month, plus a one-time $999 setup fee. Annual billing is $3,490 per location per year and waives the setup fee. Card payments incur Stripe processing fees plus Scarlet’s 1% transaction fee.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Merlua

Date Founded

2024

Company Location

United States

Company Website

www.merlua.com

Company Facts

Organization Name

Scarlet

Date Founded

2026

Company Location

United States

Company Website

meetscarlet.com

Categories and Features

Salon

Not specified

Categories and Features

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