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What is MetaMail?

Keeping a mailroom orderly amidst the constant flow of items can be a daunting task. The adoption of MetaMail mailroom software has benefitted over 150 organizations worldwide, as it creates a secure chain of custody for critical deliveries. By guaranteeing a seamless chain of custody from the initial delivery point to the recipient's desk and back, MetaMail significantly improves the management of mailroom functions. This software offers extensive tracking and tracing features, ensuring accountability throughout the entire delivery journey. Additionally, it allows for the monitoring of service levels, which helps porters and delivery teams fulfill service level agreements (SLAs) efficiently. The process of generating reports is user-friendly, providing complete transparency into operations. With its cloud-based web portal, users can access tracking information and status updates anytime and from anywhere, which enhances the resolution of inquiries. Moreover, the platform allows users to schedule tasks and print labels for third-party deliveries directly. By automating tasks that were once done manually, businesses can conserve precious time and resources. In conclusion, optimizing workflows tailored to specific needs can lead to significant decreases in labor expenses and an overall enhancement in operational performance. This transformation not only streamlines processes but also fosters a more productive work environment.

What is Mailroom?

Mailroom is an all-encompassing platform designed for monitoring incoming deliveries and overseeing Proof of Delivery (POD), leveraging both desktop software and portable data collection devices to ensure efficient tracking of mail and packages as they transition from the mailroom to their designated recipients in your organization. This robust, secure on-premise software operates solely within your organization's firewalls, guaranteeing the protection of sensitive data. Upon reaching the mailroom, each incoming item—be it letters, parcels, or larger packages—is assigned a unique barcode, or alternatively, the external courier's barcode may be employed to boost efficiency. These items are then logged into the internal mail tracking system using a barcode scanner connected to the desktop software, enabling detailed recording of various aspects such as package contents, reference numbers, courier details, weight, and classification based on size or type, including distinctions like large letters or boxes. Furthermore, the system can automatically dispatch email notifications to recipients, alerting them that a mail item has been successfully delivered for their attention, which enhances communication and simplifies the workflow. This forward-thinking method not only boosts tracking precision but also significantly streamlines the entire mail handling process within the organization, ultimately leading to improved productivity and satisfaction among recipients. Additionally, the system's user-friendly interface ensures that all team members can easily navigate and utilize the features, further reinforcing its effectiveness in daily operations.

Media

Media

Integrations Supported

FedEx Ship Manager
Yodel.io
eCourier

Integrations Supported

FedEx Ship Manager
Yodel.io
eCourier

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Metafour

Company Location

United Kingdom

Company Website

www.metafourmailroom.com

Company Facts

Organization Name

TSC Business Solutions

Date Founded

2008

Company Location

United Kingdom

Company Website

www.tscbs.co.uk

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

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