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What is Metapack?

Boost your checkout conversion rates by offering the best delivery options available. Access a vast global shipping network that allows for swift service. Keep your customers engaged by providing easy self-service tracking and straightforward return processes. Grow your eCommerce business while confidently meeting delivery promises through sophisticated Delivery Management Software. Leverage an extensive network with more than 400 carriers to enhance your logistics. Simplify carrier selection and accelerate label printing, particularly during busy shopping periods. Offer your customers the delivery choices they prefer, ensuring accurate delivery timeframes are displayed at checkout. Consistently honor your delivery promises. Improve your customers' online shopping experience by guaranteeing dependable delivery options and a variety of shipping choices, all supported by real-time insights from carrier, warehouse, product, and location data. Moreover, take advantage of a comprehensive selection of pick-up locations, including lockers, parcel shops, and convenience stores, to further increase customer satisfaction and convenience. By adopting these strategies, you will not only improve customer trust but also foster long-term loyalty to your brand.

What is Hantera_?

Hantera_ is the premier commerce operations platform for brands that understand the vital role of post-purchase experiences in building customer loyalty. After a purchase, customers shift their focus from shopping to eagerly awaiting confirmation, tracking updates, timely delivery, and assistance if issues arise. Hantera_ guarantees that all commitments are fulfilled by proactively identifying and resolving potential challenges before they develop into support requests, such as delays in delivery, stock discrepancies, refund issues, and unclear return policies. In cases where problems do occur, Hantera_ provides your team with detailed order information, insights into customer history, and customized recovery strategies that resonate with your brand, effectively turning obstacles into opportunities that highlight your dependability. Furthermore, Hantera_ merges your ERP, eCommerce, POS, and support systems into a unified structure, automating routine tasks while enhancing human decision-making through AI assistance rather than substituting it. By using Hantera_, you can anticipate fewer unmet expectations, quicker resolutions, and an improved rate of customer retention, which ultimately strengthens your business relationships. The integration of these systems not only streamlines operations but also allows brands to focus on delivering exceptional service. Embrace the transformative potential of seamless commerce operations and watch your brand thrive in a competitive landscape.

Media

Media

Integrations Supported

Aurora Commerce
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Descartes Peoplevox
Finmile Autonomy
Khaos Control Cloud
Manhattan Active Transportation Management
Manhattan SCALE

Integrations Supported

Avalara
Ingrid Delivery Platform
Inriver PIM
Microsoft Dynamics 365 Business Central
PayPal
Shopify
Stripe
Zendesk
nShift

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€1000/month

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Metapack

Date Founded

1999

Company Location

United Kingdom

Company Website

www.metapack.com

Company Facts

Organization Name

Hantera AB

Date Founded

2023

Company Location

Sweden

Company Website

www.hantera.io

Categories and Features

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Popular Alternatives

Popular Alternatives