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What is Metasphere?

Avoid allowing any disconnects within your systems to hinder advancement. We have developed a unified hotel ecosystem that amplifies every facet of the guest experience. This ecosystem integrates nine cutting-edge automated solutions aimed at revolutionizing your hotel offerings. Guarantee that your guests have a seamless check-in and check-out experience. Utilize real-time hotel sales analytics to efficiently turn potential leads into confirmed bookings. Enhance the guest experience with automated marketing strategies and loyalty programs that nurture enduring connections. We firmly believe that a well-synchronized ecosystem can empower hotels to realize their goals for a guest-centric experience across all channels while streamlining their operations. Our aim was to create the leading automation ecosystem in the hospitality industry. By harnessing this ecosystem, you can optimize your hotel operations and elevate them to new heights of excellence. At Metasphere, we are dedicated to building the world’s finest automation ecosystem, convinced it can tackle many of the critical issues currently confronting the hospitality industry. This unwavering commitment inspires us to perpetually innovate and improve the services we offer, ensuring that we remain at the forefront of industry advancements. In doing so, we hope to set new standards for what exceptional hospitality looks like.

What is Guestara?

Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems. Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app. Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.

Media

Media

Integrations Supported

Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Razorpay
STAAH Channel Manager
Salto
Stripe
Twilio
Viber
WhatsApp
WinHMS Express
eZee Absolute

Integrations Supported

Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Razorpay
STAAH Channel Manager
Salto
Stripe
Twilio
Viber
WhatsApp
WinHMS Express
eZee Absolute

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Metasphere

Company Location

United States

Company Website

www.metasphere.global/

Company Facts

Organization Name

Guestara

Date Founded

2024

Company Location

India

Company Website

www.guestara.com

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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