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What is Metasphere?
Avoid allowing any disconnects within your systems to hinder advancement. We have developed a unified hotel ecosystem that amplifies every facet of the guest experience. This ecosystem integrates nine cutting-edge automated solutions aimed at revolutionizing your hotel offerings. Guarantee that your guests have a seamless check-in and check-out experience. Utilize real-time hotel sales analytics to efficiently turn potential leads into confirmed bookings. Enhance the guest experience with automated marketing strategies and loyalty programs that nurture enduring connections. We firmly believe that a well-synchronized ecosystem can empower hotels to realize their goals for a guest-centric experience across all channels while streamlining their operations. Our aim was to create the leading automation ecosystem in the hospitality industry. By harnessing this ecosystem, you can optimize your hotel operations and elevate them to new heights of excellence. At Metasphere, we are dedicated to building the world’s finest automation ecosystem, convinced it can tackle many of the critical issues currently confronting the hospitality industry. This unwavering commitment inspires us to perpetually innovate and improve the services we offer, ensuring that we remain at the forefront of industry advancements. In doing so, we hope to set new standards for what exceptional hospitality looks like.
What is HelloGuest?
Introducing a comprehensive digital assistant for hotels and apartments that operates 24/7, designed to meet the diverse needs of various accommodations. Are you looking to elevate your guests' experience by providing digital services and optimizing processes such as check-in and check-out? HelloGuest offers a tailored digital solution that accommodates hosts of all sizes, from quaint bed-and-breakfasts to expansive hotel chains and entire tourist destinations. The HelloGuest multi-app stands as an ideal entry point into the realm of digital transformation, connecting guests and hosts in unprecedented ways. This groundbreaking app facilitates a complete 360° journey for guests, guiding them from the booking phase through to check-out, while effectively digitizing and automating vital processes like check-in, room access, and payment. Guests have the convenience of accessing and ordering services, including room service and spa or restaurant amenities, all in an intuitive format. Additionally, the app eliminates the need for traditional room phones by integrating calling and chat features, delivering timely push notifications to all guests. Vital information about the hotel and the Guest ABC is readily available to everyone at any moment, guaranteeing a smooth experience during their stay. By adopting this innovative technology, hotels not only boost guest satisfaction but also significantly enhance the efficiency of their operations, making it a mutually beneficial solution. As the hospitality industry evolves, embracing such advancements is essential for staying competitive and meeting the expectations of modern travelers.
Integrations Supported
Alexa
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Metasphere
Company Location
United States
Company Website
www.metasphere.global/
Company Facts
Organization Name
HelloGuest
Date Founded
2014
Company Location
Germany
Company Website
www.helloguest-solutions.com/en/index.html
Categories and Features
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access