Bynry SMART360 Reviews & Ratings

Bynry SMART360

5.0 out of 5 stars

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ease 0 out of 5 stars
features 0 out of 5 stars
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Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Metron?

Metron's software is centered around WaterScope®, an advanced cloud-based solution tailored for the management and analysis of water data, which captures usage metrics every minute from smart water meters and cellular registers, delivering in-depth insights into water consumption trends to utilities, municipalities, and various property types, including commercial, residential, and multi-family housing. By processing high-resolution data through rigorous validation and enhancement, WaterScope transforms this information into valuable insights and billing details while ensuring seamless integration with existing billing and operational systems, which streamlines automated reporting, trend analysis, and the identification of leaks and anomalies, thereby improving overall workflows. The platform is also equipped with specialized applications such as WaterScope Classic for efficient meter management and billing integration, WaterScope PLUS for sophisticated business intelligence dashboards, and a mobile app to support maintenance teams, all underpinned by a secure cloud infrastructure that accommodates both individual properties and large-scale utility networks. In addition to these features, WaterScope empowers organizations to leverage real-time data for informed decision-making, significantly boosting water conservation initiatives and enhancing operational efficiency. This holistic approach not only optimizes resource management but also promotes sustainable practices across various sectors.

What is Bynry SMART360?

Bynry's SMART360 Next replaces the separate legacy systems many small and mid-sized utilities still run with one cloud platform. Customer information, billing, payments, meter data management, service and work orders, asset records, a customer self-service portal and reporting share one database. Who it is for: North American water, electric and gas utilities of up to 40,000 accounts, including municipal utilities, cooperatives, investor-owned utilities and water districts. What to expect: 25+ pre-built integrations (payments, smart meters, GIS, accounting), go-live in 20 to 24 weeks, AWS hosting with a 99.9% uptime commitment and SOC 2 Type II controls, and pricing per meter with unlimited users. Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.

Media

Media

Integrations Supported

Cloudflare

Integrations Supported

Amazon Web Services (AWS)
ArcGIS
Paymentus
Stripe

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Metron

Date Founded

1990

Company Location

United States

Company Website

metron-us.com

Company Facts

Organization Name

Bynry

Date Founded

2016

Company Location

Highlands, New Jersey, United States

Company Website

www.bynry.com

Categories and Features

ESG

Not specified

Categories and Features

Meter Data Management

Not specified

Smart Utilities

Not specified

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Customer Management
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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