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What is Metron?

Metron's software is centered around WaterScope®, an advanced cloud-based solution tailored for the management and analysis of water data, which captures usage metrics every minute from smart water meters and cellular registers, delivering in-depth insights into water consumption trends to utilities, municipalities, and various property types, including commercial, residential, and multi-family housing. By processing high-resolution data through rigorous validation and enhancement, WaterScope transforms this information into valuable insights and billing details while ensuring seamless integration with existing billing and operational systems, which streamlines automated reporting, trend analysis, and the identification of leaks and anomalies, thereby improving overall workflows. The platform is also equipped with specialized applications such as WaterScope Classic for efficient meter management and billing integration, WaterScope PLUS for sophisticated business intelligence dashboards, and a mobile app to support maintenance teams, all underpinned by a secure cloud infrastructure that accommodates both individual properties and large-scale utility networks. In addition to these features, WaterScope empowers organizations to leverage real-time data for informed decision-making, significantly boosting water conservation initiatives and enhancing operational efficiency. This holistic approach not only optimizes resource management but also promotes sustainable practices across various sectors.

What is Dropcountr?

Dropcountr provides powerful yet intuitive software designed for water analytics and customer engagement, compatible with any meter regardless of its brand or reading intervals. Through Dropcountr CLEAR, utility companies can analyze customer behaviors, manage water efficiency budgets for indoor and outdoor applications, swiftly address service requests, and engage with clients using modern communication tools. On the other hand, homeowners have access to Dropcountr HOME, which is a specialized customer portal that allows them to understand their water usage, compare it with their neighbors, set personal conservation targets, and benefit from crucial rebates and updates from their utility providers. This cloud-based platform not only improves data analytics but also enhances customer interaction, transforming water meter data into actionable insights that are valuable for both utility staff and their customers. By adopting preferred technologies to communicate with customers, utilities can reduce the number of service calls, automate notifications, and move towards more digital communication channels. This strategy not only fulfills customer expectations but also elevates overall satisfaction among users. Moreover, by implementing these advancements, both utilities and homeowners can collaboratively strive for more sustainable water management practices, leading to a shared commitment to preserving this vital resource for future generations. Thus, the integration of innovative technologies presents a promising future for effective water conservation efforts.

Media

Media

Integrations Supported

Cloudflare
Itron Enterprise Meter Data Management

Integrations Supported

Cloudflare
Itron Enterprise Meter Data Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Metron

Date Founded

1990

Company Location

United States

Company Website

metron-us.com

Company Facts

Organization Name

Dropcountr

Date Founded

2013

Company Location

United States

Company Website

www.dropcountr.com

Categories and Features

ESG

Activity Dashboard
Analytics/Reporting
Audit Management
Benchmarking
Compliance Management
Data Visualization
Document Management
Performance Metrics
Risk Assessment

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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