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What is Microsoft Customer Lockbox?

Most operations, support, and troubleshooting tasks performed by Microsoft employees and their subprocessors generally do not require access to customer data. However, on those rare occasions when such access is necessary, the Customer Lockbox feature for Microsoft Azure provides a mechanism for customers to evaluate and either approve or deny access requests regarding their data. This feature is especially relevant when a Microsoft engineer needs to access customer data due to a support issue raised by the customer or a problem identified by Microsoft. Activity logs are maintained to record interactions related to Customer Lockbox, which can be accessed through the Azure portal by selecting Activity Logs, enabling users to review auditing information associated with these requests. Additionally, users can filter the logs to locate specific actions easily. Moreover, a new baseline control (3.13) has been added to the Azure Security Benchmark, emphasizing the significance of Customer Lockbox. This advancement allows organizations to apply the benchmark in assessing the relevance of Customer Lockbox for their services effectively. Consequently, by utilizing these tools and features, businesses can better uphold robust data security and compliance standards to protect their information.

What is Aegis Premier Solutions?

Our services present numerous benefits that set us apart from other lockbox and caging providers. With our processing centers strategically situated in Central America, we serve as an optimal hub for collecting donations from across the nation. We provide an extensive array of services, which encompass data appends, data cleansing, and strategic campaign planning. Our Merge/Purge solution effectively detects duplicate contacts within your database, eliminating redundancies and consolidating them into a unified master record. Additionally, Aegis's tools and resources are designed to support your nonprofit in achieving its objectives. By ensuring clean data and offering a knowledgeable team to aid in your growth and adaptation, we empower you to enhance both your fundraising capabilities and the reach of your campaigns, ultimately paving the way for greater success. Every step of the way, we are committed to helping you navigate the evolving landscape of nonprofit fundraising.

Media

Media

Integrations Supported

Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Functions
Azure Kubernetes Service (AKS)
Azure Monitor
Azure SQL Database
Azure Storage
Azure Synapse Analytics
Azure Virtual Machines
Microsoft Azure

Integrations Supported

Lightspeed DMS

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

Company Facts

Organization Name

Aegis Premier Solutions

Date Founded

2004

Company Location

United States

Company Website

www.aegispremier.com

Categories and Features

Categories and Features

Donation Management

Donor Database
Gift Management
Grant Management
Pledge Management
Recurring Donations
Volunteer Management

Fundraising

Alumni Management
CRM
Campaign Management
Contribution Tracking
Donor Management
Event Management
Gift Matching Management
Payment Processing
Pledge Management
Recurring Giving
Volunteer Management

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