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What is Microsoft Customer Lockbox?

Most operations, support, and troubleshooting tasks performed by Microsoft employees and their subprocessors generally do not require access to customer data. However, on those rare occasions when such access is necessary, the Customer Lockbox feature for Microsoft Azure provides a mechanism for customers to evaluate and either approve or deny access requests regarding their data. This feature is especially relevant when a Microsoft engineer needs to access customer data due to a support issue raised by the customer or a problem identified by Microsoft. Activity logs are maintained to record interactions related to Customer Lockbox, which can be accessed through the Azure portal by selecting Activity Logs, enabling users to review auditing information associated with these requests. Additionally, users can filter the logs to locate specific actions easily. Moreover, a new baseline control (3.13) has been added to the Azure Security Benchmark, emphasizing the significance of Customer Lockbox. This advancement allows organizations to apply the benchmark in assessing the relevance of Customer Lockbox for their services effectively. Consequently, by utilizing these tools and features, businesses can better uphold robust data security and compliance standards to protect their information.

What is Azure Private Link?

Azure Private Link facilitates secure and private connections from virtual networks to a range of Azure platform as a service (PaaS) solutions, as well as to services provided by customers and Microsoft partners. By eliminating data exposure to the public internet, it simplifies network architecture and fortifies the security of connections between Azure endpoints. This private access ensures that all data traffic is confined to the Microsoft network, negating the need for public internet connectivity. Through Private Link, users can seamlessly integrate Azure services into their own private virtual networks by linking them to a private endpoint. Furthermore, businesses can securely provide their own services within the virtual networks of their customers. All communications directed towards the service are routed through the private endpoint, thus removing the necessity for gateways, NAT devices, ExpressRoute or VPN connections, or public IP addresses. In essence, Private Link assures that all data traffic remains within the safeguarded environment of the Microsoft global network, significantly boosting security and privacy measures. This capability makes it an indispensable resource for organizations aiming to protect their data while effectively utilizing Azure services, ultimately fostering greater trust with their customers.

Media

Media

Integrations Supported

Microsoft Azure
Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Functions
Azure Kubernetes Service (AKS)
Azure Monitor
Azure SQL Database
Azure Storage
Azure Synapse Analytics
Azure Virtual Machines

Integrations Supported

Microsoft Azure
Azure Marketplace

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$0.01 per hour

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/products/private-link

Categories and Features

Categories and Features

VPN

Not specified

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