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What is Microsoft Customer Lockbox?

Most operations, support, and troubleshooting tasks performed by Microsoft employees and their subprocessors generally do not require access to customer data. However, on those rare occasions when such access is necessary, the Customer Lockbox feature for Microsoft Azure provides a mechanism for customers to evaluate and either approve or deny access requests regarding their data. This feature is especially relevant when a Microsoft engineer needs to access customer data due to a support issue raised by the customer or a problem identified by Microsoft. Activity logs are maintained to record interactions related to Customer Lockbox, which can be accessed through the Azure portal by selecting Activity Logs, enabling users to review auditing information associated with these requests. Additionally, users can filter the logs to locate specific actions easily. Moreover, a new baseline control (3.13) has been added to the Azure Security Benchmark, emphasizing the significance of Customer Lockbox. This advancement allows organizations to apply the benchmark in assessing the relevance of Customer Lockbox for their services effectively. Consequently, by utilizing these tools and features, businesses can better uphold robust data security and compliance standards to protect their information.

What is Cashbook?

For companies processing a high volume of transactions, a dedicated system is created to establish smooth interactions between banking institutions and ERP platforms. This strategy has proven effective in improving cash flow, eliminating manual processes, decreasing days sales outstanding (DSO), and enhancing cash visibility. By automating complex financial operations, it transforms the finance department into a more efficient unit. Users benefit from a centralized interface where they can record notes, access lockbox images, resolve deductions, and incorporate real-time data. The intelligent software analyzes historical performance to forecast payment patterns, highlights overdue accounts, and automatically produces user-defined dunning letters. These innovations pave the way for improved collection efficiency and a marked reduction in DSO. Revenue and profits can suffer due to the deduction process, triggered by both large and small businesses using designated customer codes and reasons. The system allows for tailored deduction management compatible with any bank file or remittance format, streamlining the review and approval process. Furthermore, users can create reason and deduction codes directly from remittance data, regardless of the ERP system employed. This all-encompassing solution guarantees that businesses can effectively oversee their financial transactions while significantly minimizing losses associated with deductions, ultimately contributing to a more robust financial health.

Media

Media

Integrations Supported

Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Functions
Azure Kubernetes Service (AKS)
Azure Monitor
Azure SQL Database
Azure Storage
Azure Synapse Analytics
Azure Virtual Machines
Microsoft Azure

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

Company Facts

Organization Name

Cashbook

Date Founded

1992

Company Location

Ireland

Company Website

www.cashbook.com

Categories and Features

Categories and Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Expense Tracking
General Ledger
Government
Nonprofits
Purchase Orders
Tax Management

Banking

Compliance Tracking
Corporate Banking
Multi-Branch
Transaction Monitoring

Deduction Management

Not specified

Financial Reporting

Balance Sheet
Cash Management
General Ledger
Income Statements

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Mobile Payments
POS Transactions
Receipt Printing
Recurring Billing

Reconciliation

Not specified

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