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What is Microsoft Customer Lockbox?

Most operations, support, and troubleshooting tasks performed by Microsoft employees and their subprocessors generally do not require access to customer data. However, on those rare occasions when such access is necessary, the Customer Lockbox feature for Microsoft Azure provides a mechanism for customers to evaluate and either approve or deny access requests regarding their data. This feature is especially relevant when a Microsoft engineer needs to access customer data due to a support issue raised by the customer or a problem identified by Microsoft. Activity logs are maintained to record interactions related to Customer Lockbox, which can be accessed through the Azure portal by selecting Activity Logs, enabling users to review auditing information associated with these requests. Additionally, users can filter the logs to locate specific actions easily. Moreover, a new baseline control (3.13) has been added to the Azure Security Benchmark, emphasizing the significance of Customer Lockbox. This advancement allows organizations to apply the benchmark in assessing the relevance of Customer Lockbox for their services effectively. Consequently, by utilizing these tools and features, businesses can better uphold robust data security and compliance standards to protect their information.

What is Cashbook?

For companies processing a high volume of transactions, a dedicated system is created to establish smooth interactions between banking institutions and ERP platforms. This strategy has proven effective in improving cash flow, eliminating manual processes, decreasing days sales outstanding (DSO), and enhancing cash visibility. By automating complex financial operations, it transforms the finance department into a more efficient unit. Users benefit from a centralized interface where they can record notes, access lockbox images, resolve deductions, and incorporate real-time data. The intelligent software analyzes historical performance to forecast payment patterns, highlights overdue accounts, and automatically produces user-defined dunning letters. These innovations pave the way for improved collection efficiency and a marked reduction in DSO. Revenue and profits can suffer due to the deduction process, triggered by both large and small businesses using designated customer codes and reasons. The system allows for tailored deduction management compatible with any bank file or remittance format, streamlining the review and approval process. Furthermore, users can create reason and deduction codes directly from remittance data, regardless of the ERP system employed. This all-encompassing solution guarantees that businesses can effectively oversee their financial transactions while significantly minimizing losses associated with deductions, ultimately contributing to a more robust financial health.

Media

Media

Integrations Supported

Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Functions
Azure Kubernetes Service (AKS)
Azure Monitor
Azure SQL Database
Azure Storage
Azure Synapse Analytics
Azure Virtual Machines
Microsoft Azure

Integrations Supported

Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Functions
Azure Kubernetes Service (AKS)
Azure Monitor
Azure SQL Database
Azure Storage
Azure Synapse Analytics
Azure Virtual Machines
Microsoft Azure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

Company Facts

Organization Name

Cashbook

Date Founded

1992

Company Location

Ireland

Company Website

www.cashbook.com

Categories and Features

Categories and Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Financial Reporting

"What If" Scenarios
Audit Trail
Balance Sheet
Cash Management
Consolidation / Roll-Up
Forecasting
General Ledger
Income Statements
Multi-Company
Multi-Department / Project
Profit / Loss Statement

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

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