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What is Microsoft Customer Lockbox?

Most operations, support, and troubleshooting tasks performed by Microsoft employees and their subprocessors generally do not require access to customer data. However, on those rare occasions when such access is necessary, the Customer Lockbox feature for Microsoft Azure provides a mechanism for customers to evaluate and either approve or deny access requests regarding their data. This feature is especially relevant when a Microsoft engineer needs to access customer data due to a support issue raised by the customer or a problem identified by Microsoft. Activity logs are maintained to record interactions related to Customer Lockbox, which can be accessed through the Azure portal by selecting Activity Logs, enabling users to review auditing information associated with these requests. Additionally, users can filter the logs to locate specific actions easily. Moreover, a new baseline control (3.13) has been added to the Azure Security Benchmark, emphasizing the significance of Customer Lockbox. This advancement allows organizations to apply the benchmark in assessing the relevance of Customer Lockbox for their services effectively. Consequently, by utilizing these tools and features, businesses can better uphold robust data security and compliance standards to protect their information.

What is KUBRA iRemit?

The KUBRA iRemitâ„¢ solution offers a secure way to gather and handle payment data from various networks, all unified under a single platform. By integrating remittance information from multiple pay-any-one networks, face-to-face transactions, and print-based lockbox files, KUBRA iRemit creates a comprehensive electronic posting file. This cutting-edge solution can effortlessly connect with the KUBRA iDoxsâ„¢ Suite E-Billing Platform or other external billing systems. By merging separate posting files into a single document, it minimizes the number of billing interfaces the Accounts Receivable department needs to oversee, thereby boosting the efficiency of treasury reconciliation processes. Such optimization not only enhances workflow but also facilitates faster access to essential financial data, ultimately leading to improved decision-making capabilities. Additionally, this streamlined approach ensures that organizations can respond more swiftly to any financial inquiries or challenges that may arise.

Media

Media

Integrations Supported

Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Functions
Azure Kubernetes Service (AKS)
Azure Monitor
Azure SQL Database
Azure Storage
Azure Synapse Analytics
Azure Virtual Machines
Microsoft Azure

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

Company Facts

Organization Name

KUBRA

Company Location

United States

Company Website

kubra.com

Categories and Features

Categories and Features

Billing and Invoicing

Not specified

Finance

Not specified

Payment Processing

Not specified

Treasury

Not specified

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