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What is Microsoft Viva Sales?

Viva Sales harnesses the power of generative AI to automatically create content within Microsoft 365 applications, resulting in better customer engagement and increased productivity for sales professionals. By integrating generative AI with CRM systems and Microsoft 365 data, users can gain real-time insights and automate content creation, enabling them to prioritize building meaningful connections with their customers. The platform simplifies the process of relationship-building by automating tasks such as generating emails and managing data entry through advanced AI technologies. Experience heightened efficiency with actionable insights that are seamlessly incorporated into your daily workflow, combining data from Microsoft 365 applications with any CRM system you choose to utilize. Stay on track with AI-driven analytics that provide valuable recommendations and timely reminders, ensuring you never miss a beat in your customer interactions. Whether your organization operates with Salesforce or Dynamics 365 Sales, you can always stay informed about your customer engagements. By adopting these innovative tools, you not only streamline your workflow but also revolutionize the manner in which you connect with clients, fostering deeper and more productive relationships. This transformative approach ultimately leads to a more efficient sales process and greater overall success.

What is Dialpad Sell?

Dialpad Sell is a cutting-edge AI-powered sales outreach platform designed to transform how sales teams engage prospects and close deals. By providing real-time call transcription, sentiment analysis, and keyword tracking, it equips sales reps with actionable insights during conversations to refine pitches and respond effectively to objections. The platform’s AI Playbooks automate best practices and offer personalized coaching recommendations, empowering managers to drive better team performance and accelerate ramp-up times for new hires. Dialpad Sell integrates seamlessly with leading CRM platforms such as Salesforce, Zendesk, Hubspot, Microsoft Dynamics, and communication tools like Microsoft Teams and Google Workspace, enabling a cohesive sales ecosystem. Companies using Dialpad Sell have reported a 50% increase in post-call productivity, a 75% improvement in coaching efficiency, and a 22% decrease in sales rep attrition rates. The platform is built on a secure, scalable dual-cloud infrastructure with enterprise-grade security certifications including GDPR, HIPAA, SOC 2, ISO, and more. It offers 24/7 support, robust disaster recovery, and a 100% uptime SLA to ensure uninterrupted performance. Dialpad Sell supports sales organizations from startups to global enterprises in improving pipeline velocity and driving revenue growth. Its AI capabilities also help capture key customer insights and automate routine sales tasks, freeing reps to focus on high-value activities. Ultimately, Dialpad Sell delivers an intelligent, integrated solution for modern sales teams aiming to outperform their targets.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Outlook
Salesforce
Microsoft Dynamics 365
Microsoft Viva
Microsoft Viva Engage

Integrations Supported

Microsoft 365
Microsoft Outlook
Salesforce
Airtable
Clio
Dispatch
Freshsales
HubSpot Customer Platform
Microsoft Teams
Phonexa
Pipedrive
Quickbase
Slack
SpiceX
T-Mobile for Business
Zoho CRM
vcita

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$95 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/microsoft-viva/sales

Company Facts

Organization Name

Dialpad

Date Founded

2008

Company Location

United States

Company Website

www.dialpad.com/ai-sales/

Categories and Features

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

Generative AI

Not specified

Categories and Features

AI Dialers

Not specified

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Power Dialer

Call Recording

Archiving
Call Sharing
File Transfer
On-Demand Recording

Conversational AI

Intent Recognition
Sentiment Analysis
Speech Synthesis

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Dashboard
Performance Management

Power Dialers

Not specified

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Contact Management

Revenue Intelligence

Not specified

Sales Coaching

Assessments
Audio / Video Conferencing
Call Recording
Goal Setting / Tracking
Onboarding
Performance Metrics

Sales Dialers

Not specified

Sales Enablement

Collaboration
Performance Management
Training Management

Sentiment Analysis

Not specified

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