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What is Microsoft Viva Sales?

Viva Sales harnesses the power of generative AI to automatically create content within Microsoft 365 applications, resulting in better customer engagement and increased productivity for sales professionals. By integrating generative AI with CRM systems and Microsoft 365 data, users can gain real-time insights and automate content creation, enabling them to prioritize building meaningful connections with their customers. The platform simplifies the process of relationship-building by automating tasks such as generating emails and managing data entry through advanced AI technologies. Experience heightened efficiency with actionable insights that are seamlessly incorporated into your daily workflow, combining data from Microsoft 365 applications with any CRM system you choose to utilize. Stay on track with AI-driven analytics that provide valuable recommendations and timely reminders, ensuring you never miss a beat in your customer interactions. Whether your organization operates with Salesforce or Dynamics 365 Sales, you can always stay informed about your customer engagements. By adopting these innovative tools, you not only streamline your workflow but also revolutionize the manner in which you connect with clients, fostering deeper and more productive relationships. This transformative approach ultimately leads to a more efficient sales process and greater overall success.

What is Donna?

Donna is a dedicated AI platform designed to enhance every aspect of field sales by automating the repetitive, time-consuming tasks that traditionally slow reps down. Connected directly to CRM systems such as Salesforce, SAP, and Microsoft Dynamics 365, Donna keeps deals, contacts, and activities updated instantly, even when complex custom objects are involved. Its integration with email and calendar tools gives the AI full situational awareness, making it easy to coordinate schedules, anticipate next steps, and ensure reps stay on top of their day. Donna proactively supports sales teams by preparing agendas, summarizing interactions, identifying follow-up actions, and keeping all customer information aligned across systems. Field reps gain a significant time advantage as the AI reduces manual data entry and administrative work, allowing them to spend more time face-to-face with customers. Donna’s commitment to privacy and data protection is backed by GDPR, CCPA, SOC 2 compliance, and ISO 27001 certification. The platform is trusted by global partners like PwC and Deloitte, reinforcing its credibility in large-scale enterprise environments. Real-world teams consistently report improved organization, faster deal cycles, and more effective territory management after adopting Donna. With 24/7 availability, Donna ensures field sales operations remain efficient even outside office hours. Designed to elevate productivity and remove friction, Donna empowers sales organizations to achieve better results with less effort.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Microsoft Outlook
Salesforce
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Viva
Microsoft Viva Engage
SAP CRM

Integrations Supported

Microsoft Dynamics 365
Microsoft Outlook
Salesforce
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Viva
Microsoft Viva Engage
SAP CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/microsoft-viva/sales

Company Facts

Organization Name

Donna

Date Founded

2024

Company Location

Belgium

Company Website

www.askdonna.com

Categories and Features

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

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