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What is Mindcat Dispatch?

Mindcat Dispatch offers an all-encompassing solution for delivery operators managing their drivers in the UAE and Saudi Arabia through a cloud-driven fleet management and dispatch application. This platform compiles orders from multiple channels, such as WhatsApp, phone calls, websites, and merchant portals, into an intuitive dispatch board that enables staff to assign drivers, streamline delivery routes by location, and track job progress in real-time. With the mobile app, drivers can easily view their delivery stops, navigate quickly, record cash transactions or coupons, and provide proof of delivery via images or signatures. Customers enjoy the advantage of tracking links to oversee their orders, while the operations and finance teams have access to detailed information about order histories, driver and vehicle statistics, and total cash amounts. Furthermore, Mindcat Dispatch includes business ordering portals, in-depth reporting, and data export functionalities, in addition to seamless integrations with POS systems, ERP solutions, and online retailers through APIs and webhooks. The platform also supports customizable deployment options, ensuring installations can be adapted to suit local requirements or hosted on the client's own cloud infrastructure or servers, significantly enhancing flexibility for diverse business needs. As a result, Mindcat Dispatch not only improves operational efficiency but also fosters better communication between all stakeholders in the delivery process.

What is Mindcat Clinic?

Mindcat Clinic is a web-based management platform specifically designed for private dental, dermatology, and physiotherapy practices, as well as clinic groups located in Saudi Arabia and the UAE. This solution effectively merges practitioner and branch schedules with vital patient data, including visit notes, allergies, medications, prescriptions, and related documents and images, all while ensuring that staff members have role-based access. Additionally, clinic personnel can record charges based on the established pricing structure, accept payments through cash or Mada, and produce comprehensive receipts and activity reports organized by branch, practitioner, and date. A specialized patient portal allows users to request appointments, engage in messaging, access important documents, and review billing summaries; it also features an optional online self-booking capability through the unique Mindcat Bookings option. The system boasts a FHIR API and offers the choice to be hosted on-site or via dedicated servers, providing flexibility for clinics. While Arabic screens are available, the translation is not entirely thorough, which may pose challenges for some users. At present, it does not support NPHIES claims and lacks integration with systems such as NABIDH, Malaffi, or Riayati, which restricts its compatibility with various national health initiatives. Nevertheless, there are expectations for future updates aimed at bridging these integration gaps, ensuring improved functionality and expanded interoperability. As healthcare technology evolves, such enhancements will be crucial for meeting the needs of both practitioners and patients more effectively.

Media

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Media

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Integrations Supported

Foodics
Google Maps
Odoo
SAP Business One
Salla
WhatsApp
Zid

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

AED/SAR 119/driver/month
Monthly plans start at AED/SAR 119 per driver for 1–10 drivers, with a three-driver minimum (AED/SAR 357 monthly). Setup fees are AED/SAR 7,500 for 1–10 drivers, AED/SAR 9,500 for 11–50, and AED/SAR 15,000 for 51+. Annual plans receive two months free. VAT, hosting tiers, messaging, map and SMS usage, payment integrations, and some add-ons may cost extra.

Pricing Information

AED/SAR 249/user/mo
Shared-plan pricing starts at AED/SAR 249 per practitioner per month for 1–5 practitioners; reception and managers are free. Quick-start setup is a one-time AED/SAR 2,500. Plans from 6 practitioners, or hosted on the clinic’s own copy or cloud, receive a written price and setup plan. Annual prepayment discounts 15% on the monthly amount above the minimum. Prices exclude 5% UAE VAT or 15% Saudi VAT.

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

United Arab Emirates

Company Website

mindcat.ai

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

United Arab Emirates

Company Website

mindcat.ai

Categories and Features

Categories and Features

Clinic Management

Not specified

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