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What is Mindcat Maintain?

Mindcat Maintain is a cloud-based computerized maintenance management system (CMMS) specifically designed for facilities managers, property managers, and building operators in the Gulf region. This innovative platform simplifies the management of tenant and staff requests, work orders, asset oversight, and preventive maintenance scheduling. Supervisors can assign tasks based on various criteria, including building type, location, priority level, and designated teams. Technicians enjoy a mobile-friendly interface that empowers them to update job statuses, complete essential checklists, record equipment readings, and maintain comprehensive work histories. The system effectively tracks a wide range of equipment, such as chillers, lifts, pumps, and generators, while also allowing for the scheduling of routine maintenance tasks. Managers benefit from work-order calendars and have the option to conveniently export data in CSV format. Moreover, requesters can easily submit maintenance requests, and integration with WhatsApp Business is offered during the initial setup phase. The user interface accommodates both English and Arabic languages, featuring right-to-left text options tailored for Arabic-speaking users. Mindcat also offers flexible setup and hosting alternatives in the UAE or Saudi Arabia, or it can be implemented on a client’s private cloud or servers, enhancing customization. This multifaceted approach not only streamlines maintenance operations but also ensures that all stakeholders can manage their responsibilities with greater effectiveness and efficiency. With its user-centric design and comprehensive features, Mindcat Maintain stands out as a vital tool for modern maintenance management.

What is Bevatel?

Bevatel stands out as the most reliable provider of integrated cloud solutions and exceptional services at competitive prices in Saudi Arabia. Established in 2006 with the commercial registration number 1010456255, Bevatel also holds a license for a contact center in Jeddah, numbered 42-13-192, and has played a significant role in assisting various Saudi businesses in enhancing their contact center capabilities. Over the past 15 years, Bevatel has maintained its position as a frontrunner in advanced communications, offering professional solutions tailored for call centers, customer service, and management systems. This dedication to high-quality service has solidified Bevatel's reputation as the most trusted name in contact center services not only in Saudi Arabia but also throughout the Middle East. With a wide range of options now available, Bevatel continues to innovate and expand its offerings to meet the evolving needs of its clients. As the company looks ahead, it remains committed to providing exceptional value and support to businesses across the region.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

Asterisk
Calendly
SIPTRUNK.com
Salesforce
Vtiger CRM
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

AED 149 per technician/month
You pay per technician per month. The price drops as your team grows: each band’s price applies only to the technicians inside that band. A technician is anyone with a login who works on or assigns jobs, so supervisors and admins count. Tenants, residents and staff who only raise requests are free.

Band: AED | SAR | USD per month
1 to 10: 149 | 149 | 40.57
11 to 30: 99 | 99 | 26.96
31 to 100: 69 | 69 | 18.79
101 and up: 49 | 49 | 13.34
Worked example. An FM company with 30 technicians and supervisors comes to 10 × 149 + 20 × 99 = AED 3,470, so it pays the monthly minimum of AED 5,699 a month (SAR 5,699, about USD 1,552). The minimum covers up to 62 technicians. With 100 it is AED 8,300. With 250 it is AED 15,650.

The maker’s feature licence, billed at cost. The software’s maker charges USD 15 (about AED 55) per technician a month at its list price for the features that make it work for a real team: photos and files on jobs, the request portal, the PM calendar, vendors and contractors, time and cost, signatures, and more than 5 users. We pass it through at cost and never mark it up. For 30 technicians that adds about USD 450 a month, so the example above comes to about USD 2,000 in all.

How you run it changes the multiplier.

Shared servers, hosted by us in the UAE, up to 10 technicians: The technician price above. Your own separate copy and database on servers we share between clients; the maker’s licence works the same way | AED/SAR 2,649 (USD 721.31)
Your own copy, hosted by us in the UAE or Saudi Arabia: The technician price above | AED/SAR 5,699 (USD 1,552)
In your own cloud or servers, run by us: The technician price above, and you pay your cloud bill directly | AED/SAR 7,949 (USD 2,164)
Two ways to start. Up to 10 technicians on the shared plan, we set you up on a fixed quick-start package, with no scoping call. The shared plan stops at 10. From 11 technicians, and at any size on your own copy or your own cloud, we set it up with you.

Quick start (we set it up): The shared plan, 1 to 10 technicians | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, your buildings and asset register imported from our CSV template, our PPM schedule template for chillers, lifts, pumps, tanks and fan coil units, logins for your technicians, recorded training and guides in Arabic and English, and ticket support. The maker’s feature licence for your technicians is billed at cost, as on every option. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: Your own copy or your own cloud, at any size | Up to 10 technicians: AED/SAR 5,900 (USD 1,607). 11 to 30: AED/SAR 11,900. 31 to 100: AED/SAR 24,900. Above 100: from AED/SAR 49,900, scoped in writing. | One working session with your FM manager, then setup to a written plan. It covers your buildings, plant rooms and asset register (chillers, lifts, pumps, tanks, fan coil units), PM schedules built from your AMC calendars, teams and logins, your branding, and training for supervisors and technicians in Arabic and English.
Billed at cost, outside the technician price. The maker’s feature licence, WhatsApp Business messages and SMS. Annual prepay takes 15% off our part. Prices exclude 5% UAE VAT and 15% Saudi VAT.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

F-15, Warba Center, Deira, Dubai, United Arab Emirates

Company Website

mindcat.ai/apps/maintain

Company Facts

Organization Name

Bevatel

Company Location

Saudi Arabia

Company Website

bevatel.com

Categories and Features

CMMS

Asset Tracking
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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