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What is Miracle Service?

Miracle Service provides an all-encompassing field service management software that aims to boost both the efficiency and profitability of your service-oriented business. Our technician scheduling solution guarantees that your team is always precisely positioned, equipped with the essential parts, and available when needed. Technicians are able to easily access and update service information directly from their mobile devices, tablets, or laptops, making their workflow seamless. The Miracle Service software integrates effortlessly with 20 well-known accounting platforms, including QuickBooks, which helps to simplify your financial operations. You can quickly generate comprehensive reports that encompass technicians, customers, equipment, and service agreements, with more than 130 standard options readily accessible. Our user-friendly contract management feature streamlines the invoicing process by automatically billing your clients at the end of each month. Furthermore, you can efficiently track parts throughout your warehouse and fleet, analyze usage trends, maintain adequate supply levels, and guarantee precise billing for all parts utilized, thus optimizing the organization and effectiveness of your operations. The software not only saves valuable time but also contributes significantly to improving the standards of service delivery, ultimately leading to higher customer satisfaction. By investing in Miracle Service, you are equipping your business with the tools necessary for sustained growth and success.

What is AyaNova?

Since 1998, AyaNova has helped small businesses that service and repair equipment keep their work organized. It grew out of our own computer repair shop and field service division, and from years of requests by customers around the world. What it covers: service work orders, a drag-and-drop dispatch schedule, quotes that become work orders, scheduled preventive maintenance, the history, meters and warranty of every customer unit, multi-warehouse parts inventory with purchase orders, and service contracts. Your customers get their own login to send requests and follow their work orders. Notifications go out in the app, by email or as text messages. Reports, forms and screen text are yours to customize, and it connects to QuickBooks Desktop. It is a web app: no installs for your staff, and phones can add it to the home screen. We host it, or you run it on your own Windows or Linux server. Free two-week trial, free help getting set up, email support.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Desktop Pro

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$20 USD per user per month
Hosted (we host, back up and update it): $20 USD per user per month, 2-user minimum, billed monthly or yearly.

Self-installed on your own Windows or Linux server: perpetual licence, $45 USD per user, 3-user minimum. Includes the first year of support and updates, renewing yearly at the same price. The licence keeps working if you stop renewing.

Free two-week trial, hosted or self-installed, with free help getting started. No setup, training or implementation fees.
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Nexent Innovations

Date Founded

1994

Company Location

Canada

Company Website

www.miracleservice.com

Company Facts

Organization Name

Ground Zero Tech-Works

Date Founded

1996

Company Location

Canada

Company Website

www.ayanova.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Field Service Businesses
Invoicing
Job Tracking
Quoting
Reporting
Scheduling

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Scheduling
Task Management

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