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What is Miracle Service?

Miracle Service provides an all-encompassing field service management software that aims to boost both the efficiency and profitability of your service-oriented business. Our technician scheduling solution guarantees that your team is always precisely positioned, equipped with the essential parts, and available when needed. Technicians are able to easily access and update service information directly from their mobile devices, tablets, or laptops, making their workflow seamless. The Miracle Service software integrates effortlessly with 20 well-known accounting platforms, including QuickBooks, which helps to simplify your financial operations. You can quickly generate comprehensive reports that encompass technicians, customers, equipment, and service agreements, with more than 130 standard options readily accessible. Our user-friendly contract management feature streamlines the invoicing process by automatically billing your clients at the end of each month. Furthermore, you can efficiently track parts throughout your warehouse and fleet, analyze usage trends, maintain adequate supply levels, and guarantee precise billing for all parts utilized, thus optimizing the organization and effectiveness of your operations. The software not only saves valuable time but also contributes significantly to improving the standards of service delivery, ultimately leading to higher customer satisfaction. By investing in Miracle Service, you are equipping your business with the tools necessary for sustained growth and success.

What is Key2Act?

Our Signature solutions deliver crucial insights into the real-time data that companies in the field service and construction sectors need for effective decision-making and maintaining profitability. Signature enables organizations to efficiently oversee service operations, reduce costs, and increase revenue. With MobileTech, technicians are provided with dependable technology that enhances their productivity and allows them to deliver exceptional customer service. They can efficiently manage service requests and job schedules, ensuring they access the required information on their initial attempt. The launch of Schedule simplifies the oversight of work assignments, enabling dispatchers and resource coordinators to easily view, organize, and arrange appointments and tasks. By reducing repetitive tasks, Schedule not only conserves valuable time in data management but also improves communication, resulting in a better experience for customers. Additionally, this cohesive approach promotes a smoother workflow, ultimately leading to increased operational success and higher customer satisfaction. Overall, the integration of these solutions empowers businesses to thrive in a competitive landscape.

Media

Media

Integrations Supported

Integrations Supported

DocLink
DynamicPoint Portals
EasyAP365
EasyEXP365
Quadra

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nexent Innovations

Date Founded

1994

Company Location

Canada

Company Website

www.miracleservice.com

Company Facts

Organization Name

KEY2ACT

Date Founded

1995

Company Location

United States

Company Website

www.key2act.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Building Maintenance

Commercial Properties
Customer Database
Dispatch Management
Job Costing
Job Management
Maintenance Scheduling
Routing
Scheduling
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Maintenance Tracking
Preventive Maintenance
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Multi-Location
Payment Processing
Real-time Scheduling
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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