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What is Miradore Management Suite?

Software that streamlines IT management across Windows, macOS, and Linux systems. The Miradore Management Suite is tailored for overseeing various IT landscapes, encompassing desktops, laptops, and servers. This suite effortlessly merges the management functions of multiple hardware and software environments into a cohesive system that accommodates Windows, macOS, and Linux platforms. By incorporating Miradore into a client’s operations, users can establish automated workflows that generate reports, resolve issues, and deliver instant value while enhancing overall productivity. Additionally, its user-friendly interface ensures that IT professionals can easily navigate through the complexities of device management.

What is Infraon Infinity?

Infraon Infinity is a comprehensive SaaS product suite aimed at synchronizing your IT infrastructure with customer success, enabling swift problem resolution regardless of location. Its flexible modular framework allows for an initial small-scale deployment that can be significantly expanded as your needs grow. By establishing an integrated IT infrastructure and customer ecosystem, organizations can derive critical insights into elements such as noise reduction and predictive remediation strategies. For executives, including CEOs and CTOs, ensuring a consistently functional IT infrastructure is paramount, as the repercussions of mismanaged IT assets can be dire. This is particularly concerning in an era where support ticket volumes are escalating across various customer and employee communication channels, compounded by the complexities of legacy, cloud, and hybrid IT systems. Navigating through a convoluted assortment of both SaaS and on-premise products can be an overwhelming task for ITOps teams, often leading to frustrating user experiences. Furthermore, as businesses evolve, the pressure to transition to new products can disrupt operational efficiency and hinder overall success. Adopting a cohesive solution like Infraon Infinity can effectively alleviate these challenges, promoting a more seamless operational flow and enhancing overall productivity. By leveraging such an approach, organizations can not only improve their IT management but also foster a more adaptable and resilient business environment.

Media

Media

Integrations Supported

ServiceNow

Integrations Supported

Infraon AIOps
Infraon Assets
Infraon Helpdesk
Infraon IMS
Infraon ITSM
Infraon NCCM
Infraon NMS
Infraon OSS
Infraon SecuRA
Infraon Uptime
JSON

API Availability

API Availability

Has API

Pricing Information

€3/month
Starting price 3 € / device / month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.miradore.com/mms/

Company Facts

Organization Name

Infraon

Date Founded

2021

Company Location

United States

Company Website

infraon.io/infraon-infinity.html

Categories and Features

IT Asset Management

Asset Tracking
Compliance Management
Configuration Management
Contract/License Management
IT Service Management
Inventory Management
Maintenance Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Software Deployment

Not specified

Categories and Features

Incident Management

Not specified

IT Asset Management

Not specified

IT Management

Not specified

IT Service

Not specified

ITSM

Not specified

Network Monitoring

Not specified

Server Monitoring

Not specified

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