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What is Mixmax?

Boost your response rates, secure additional meetings, ensure no opportunities are missed, and accelerate your meeting bookings. Rapidly expanding companies that prioritize exceptional customer service can greatly benefit from effective communication strategies. Intelligent messaging solutions can enhance your chances of securing meetings, receiving replies, and closing deals. Elevate customer satisfaction while fostering greater team involvement. Gain insights into who has accessed your emails and which specific content captured their interest. Streamline your tasks, enhance sales effectiveness, and synchronize your team members. With a comprehensive overview, you can identify performance trends and refine processes. By leveraging these tools, you can unlock new opportunities and potentially enhance productivity tenfold—all without stepping away from your email inbox. Embrace these innovations to transform your outreach efforts and achieve remarkable results.

What is GrowthDot Email Tracking?

Easily monitor your email interactions with the Email Tracking feature for Zendesk. This tool offers comprehensive read receipts detailing the precise date and time each email is opened, providing you with assurance that it has successfully reached the intended recipient. Additionally, you can keep track of how many times each email sent through Zendesk support has been viewed, along with the dates of the first and last access. The functionality extends to tracking clicks on links within the Zendesk emails as well. To improve your responsiveness, you might want to activate desktop notifications, which will alert you promptly about significant Zendesk email activities. By enabling these notifications, you will be instantly updated when an email is opened, allowing you to engage with customers at optimal times. This proactive strategy can facilitate quicker resolutions of tickets and enhance overall customer satisfaction. If you find the notifications unnecessary at any point, you have the flexibility to turn them off. Overall, this feature streamlines communication and fosters more effective customer relationships.

Media

Media

No images available

Integrations Supported

5X
Beamy
Box
CodeKeep
Desktop.com
Evernote
GitHub
Google Calendar
Google Maps
Humanic
Hyperise
Personas
Pipedrive
Pitchsail
RepliQ
Shift
Slack
Stackreaction
Storydoc
Trello

Integrations Supported

5X
Beamy
Box
CodeKeep
Desktop.com
Evernote
GitHub
Google Calendar
Google Maps
Humanic
Hyperise
Personas
Pipedrive
Pitchsail
RepliQ
Shift
Slack
Stackreaction
Storydoc
Trello

API Availability

Has API

API Availability

Has API

Pricing Information

$9.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$2/agent/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mixmax

Date Founded

2015

Company Location

United States

Company Website

mixmax.com

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Categories and Features

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

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