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What is Mixmax?
Boost your response rates, secure additional meetings, ensure no opportunities are missed, and accelerate your meeting bookings. Rapidly expanding companies that prioritize exceptional customer service can greatly benefit from effective communication strategies. Intelligent messaging solutions can enhance your chances of securing meetings, receiving replies, and closing deals. Elevate customer satisfaction while fostering greater team involvement. Gain insights into who has accessed your emails and which specific content captured their interest. Streamline your tasks, enhance sales effectiveness, and synchronize your team members. With a comprehensive overview, you can identify performance trends and refine processes. By leveraging these tools, you can unlock new opportunities and potentially enhance productivity tenfold—all without stepping away from your email inbox. Embrace these innovations to transform your outreach efforts and achieve remarkable results.
What is Keeping?
Keeping enables every member of your team to receive, respond to, and assign support emails directly from their personal mailbox. These support emails are systematically organized into a distinct section of your mailbox, ensuring they are separate from your regular emails. By delegating requests to specific teammates, you foster accountability and manage the distribution of tasks more effectively. Additionally, categorizing emails as open, closed, or pending allows for clear tracking of their status, ensuring that no requests slip through the cracks. You can also view your Shopify customer information within Keeping without having to exit Gmail. With advanced reporting features, you gain valuable insights into your team's customer response patterns. This includes monitoring first response times, assessing the volume of incoming requests, and evaluating how your team addresses them, ultimately enhancing your customer service strategy. Overall, Keeping streamlines the support process and improves team efficiency.
Integrations Supported
Gmail
Google Workspace
AmazingHiring
Asana
Dialpad Support
Dropbox
Evernote
Google Maps
Greenhouse
Humanic
Integrations Supported
Gmail
Google Workspace
AmazingHiring
Asana
Dialpad Support
Dropbox
Evernote
Google Maps
Greenhouse
Humanic
API Availability
Has API
API Availability
Has API
Pricing Information
$9.00/month/user
Free Trial Offered?
Free Version
Pricing Information
$8 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mixmax
Date Founded
2015
Company Location
United States
Company Website
mixmax.com
Company Facts
Organization Name
Keeping
Date Founded
2019
Company Location
Brookyn, NY
Company Website
www.keeping.com
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Email Tracking
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management
Inside Sales
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Sales Engagement
CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting