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What is Moast?

Unlock the power of your most loyal customers with Moast, a platform that connects shoppers with your current clientele to create authentic and personalized shopping experiences. This cutting-edge service attracts a new wave of consumers who appreciate the opportunity to ask questions, gather information, and interact with products before committing to online purchases. By offering a complete retail solution wherever your customers are located, you can eliminate the necessity for costly brick-and-mortar stores. Furthermore, by helping buyers make the right choices on their first attempt, you can significantly cut down on return costs. In contrast to standard online reviews, Moast enables prospective customers to have open conversations with actual users, providing them with genuine insights into the practical use of your products. Such interactions empower shoppers to make well-informed decisions, thereby reducing the perceived risks associated with online shopping. Moreover, by facilitating chances for potential buyers to experience your products directly, you can broaden your reach to new audiences. Notably, brands that have partnered with Moast have seen that, on average, 31% of their existing customers become hosts, adding a layer of authenticity to the shopping process. This innovative strategy not only boosts customer interaction but also cultivates a supportive community of trust surrounding your brand, enhancing overall customer loyalty and satisfaction. Ultimately, the ability to engage authentically with consumers can transform the landscape of online retail.

What is Manifest AI?

Manifest AI is an AI-powered ecommerce automation platform that enables online retailers to manage customer support, personalized shopping assistance, and marketing interactions through autonomous AI agents. The software connects to ecommerce stores and synchronizes product catalogs, descriptions, inventory information, frequently asked questions, and store policies to provide relevant responses to customer inquiries. Its AI shopping assistant helps customers discover products, compare available options, receive personalized recommendations, and find information about pricing, availability, shipping, and returns. Manifest AI supports customer conversations through website chat, email, WhatsApp, Instagram, and voice calling, allowing businesses to maintain consistent interactions across different channels. Automated customer service capabilities include order status inquiries, shipment tracking, cancellation requests, return processing, exchanges, and other post-purchase support activities. When an issue requires human assistance, the platform can transfer the conversation to a customer service representative or connected helpdesk with relevant context. Its no-code Agent Builder enables businesses to create specialized agents with configurable goals, triggers, instructions, guardrails, tool permissions, customer verification, and escalation rules. The platform provides prebuilt agents for product recommendations, order cancellations, returns, exchanges, and other common ecommerce operations. Marketing capabilities include personalized customer engagement, abandoned cart recovery, automated messaging campaigns, product discovery quizzes, and proactive shopping assistance.

Media

Media

Integrations Supported

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Moast

Company Location

Canada

Company Website

www.moast.io

Company Facts

Organization Name

BIK

Date Founded

2019

Company Location

United States

Company Website

getmanifest.ai

Categories and Features

eCommerce Tools

Not specified

Categories and Features

AI eCommerce

Not specified

eCommerce Tools

Not specified

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