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What is Mobivity?

Mobivity enhances customer loyalty and engagement by utilizing sophisticated big data technologies that have proven to increase both the frequency of visits and customer spending. Our innovative solutions enable traditional retail businesses to thrive in a world that is becoming more digital. The Recurrency platform plays a crucial role in motivating both staff and customers to interact more often and increase their spending. With the capability to design and monitor targeted campaigns aimed at growing your business, average customer frequency can be amplified by more than sevenfold. Each transaction is a chance to generate another, and well-planned print campaigns can boost average customer expenditure by as much as 40%. By offering appropriate incentives to employees at the moment of sale, companies could realize a revenue growth of up to 10% weekly. Ultimately, Mobivity’s Recurrency platform is thoughtfully designed to help business owners improve customer frequency, spending, and loyalty by leveraging valuable data insights. This not only aids in customer retention but also enhances understanding of customer behaviors, which is essential for ongoing growth and success. By fostering a deeper connection with clients, businesses can achieve sustainable development in an ever-evolving marketplace.

What is Infor Interaction Advisor?

Infor Interaction Advisor is a real-time decision-making application that identifies the most effective marketing campaign to present at any point of customer interaction. This intuitive tool empowers businesses to refine their customer experience management strategies by delivering messages and offers that align closely with their target audience's preferences. Its self-learning capabilities enable the software to suggest the most suitable campaign for each individual customer, focusing on next best actions, opportunities for cross-selling, and strategies for customer retention. By dynamically profiling customers and conducting swift assessments related to qualifications and governance, the platform ensures that marketing initiatives are not just relevant but also tailored, allowing customers to receive campaigns specifically designed to fulfill their needs. This cutting-edge approach to marketing not only boosts customer engagement but also enhances overall satisfaction. Ultimately, leveraging such advanced technology leads to a more personalized interaction that can drive business growth and foster long-term customer loyalty.

Media

Media

Integrations Supported

Olo

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Mobivity

Company Location

United States

Company Website

www.mobivity.com

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/interaction-advisor

Categories and Features

Customer Engagement

Not specified

Customer Loyalty

Not specified

Loyalty Management

Not specified

Mobile Marketing

Not specified

Retail Analytics

Not specified

SMS Marketing

Not specified

Categories and Features

Retail Analytics

Not specified

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