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What is Modern Action?

Modern Action gives nonprofits, educators, journalists, and civic organizations a free public resource for moving from federal policy information to constituent action. People can explore an issue in plain language, compare approaches without being told what to think, see related bills and provisions when available, review sourced activity by members of Congress, and prepare an editable message for their own senators or House representative. It supports civic education, legislative research, government accountability, and personal constituent communication. The platform is web-based, nonpartisan, and operated by a 501(c)(3) nonprofit. No account is required for the core flow.

What is CivicPlus 311 CRM System?

The CivicPlus 311 CRM System stands out in ways that other systems do not. It offers an all-in-one solution that encompasses everything necessary for completing and monitoring tasks effectively. Your team will have access to vital resources that enhance their efficiency and productivity through the CivicPlus 311 System. The information gathered can be instrumental in future planning and optimizing budget allocations. By eliminating redundant requests, staff can proactively identify and address issues prior to visiting a site. Additionally, the system includes a customizable mobile app, a Facebook integration, and a dedicated call center feature. Service requests can be efficiently categorized and assigned based on geographical location, streamlining the process. Notably, it can automatically recognize and discard duplicate submissions before they are finalized. Furthermore, the use of tailored questions specific to request categories can expedite response times. Enhanced request types not only boost visibility but also ensure privacy protection. The system also facilitates consistent communication with the public through status updates and follow-up inquiries, fostering transparency and engagement. With these features, CivicPlus 311 CRM System significantly enhances operational effectiveness for municipalities.

Media

Media

Integrations Supported

CivicPlus Municipal Websites
CivicReady
Facebook

Integrations Supported

CivicPlus Municipal Websites
CivicReady
Facebook

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Version
Free Trial Offered?

Pricing Information

Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Modern Action

Date Founded

2020

Company Location

United States

Company Website

modernaction.io

Company Facts

Organization Name

CivicPlus

Date Founded

2001

Company Location

United States

Company Website

www.civicplus.com/citizen-request-management/

Categories and Features

Advocacy

Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Legislation Tracking
Petition Management
Political Advocacy
Rewards Program
Social Engagement

Categories and Features

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

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