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What is Modern DMS?

Designed specifically for equipment dealers rather than adapted from automotive solutions, the majority of DMS offerings in Australia trace their roots back to car dealerships. In contrast, MDMS is carefully developed to mirror the genuine processes involved in the sale and maintenance of equipment: it provides configured quotes that grant immediate visibility into margins, dealer-configured build orders that hold tasks until all necessary components are on hand, hour-meter-driven service management, and a detailed asset passport that monitors every purchase order, build, service job, rental agreement, warranty claim, and meter reading throughout the entire lifecycle of each unit. This comprehensive platform addresses the full dealer lifecycle, featuring a visual sales pipeline that clearly outlines each phase (Discovery → Won/Lost), a CPQ system with historical version tracking and public tokenized customer acceptance, serialized unit inventory complete with pre-delivery inspections, swift parts searching with backorder functionalities and fitment queries, alongside efficient workshop scheduling and job costing. Furthermore, it encompasses rental transactions, purchasing activities backed by a three-way match, supplier payment processes facilitated through ABA file exports, customer statements, and real-time tracking of profit and loss based on invoice and payment data. With these interconnected features, equipment dealers are empowered to enhance their operational efficiency and effectiveness significantly. Ultimately, the MDMS solution stands out as a tailored approach that meets the unique demands of the equipment industry.

What is HeyOne?

HeyOne is a cloud-based software platform tailored for businesses that deal in forklifts and industrial machinery, as well as for rental services and maintenance teams. This innovative solution combines a product website and a lead management inbox with robust CRM workflows to efficiently manage customer inquiries, equipment configurations, quotes, approvals, orders, and payment schedules. Teams can link deliveries to specific machines and their serial numbers, keep track of hour-meter readings, document service histories, monitor maintenance schedules according to operational hours, and assign repairs via technician work orders. A user-friendly customer portal enables clients to easily access details about their fleet, quotes, and service documentation. The system gathers inquiries from varied sources, including website chats, forms, Facebook, Zalo, and phone hotlines, into a single streamlined queue, while also offering catalog pages that highlight different equipment models. In addition, the platform features an AI-driven assistant named Mira that helps generate drafts for quotes, contacts, and notes, which can be reviewed and integrated with ChatGPT and Claude via the MCP. Users can also export their data in Excel format for further analysis or record-keeping. This all-encompassing strategy guarantees that every facet of customer engagement and equipment management is handled efficiently, ultimately leading to improved operational performance and customer satisfaction. The continuous evolution of HeyOne ensures that it remains responsive to the dynamic needs of the industry.

Media

Media

No images available

Integrations Supported

Xero

Integrations Supported

ChatGPT
Claude
Facebook
Model Context Protocol (MCP)
Zalo

API Availability

Has API

API Availability

Has API

Pricing Information

$59/month
Price per module
Free Trial Offered?

Pricing Information

$120/month
Web + CRM is $120/month per company and includes 5 people. Complete is $150/month for 10 people; Complete + Website is $220/month for 10 people. Annual prepayment discounts are 10% for one year or 20% for two years; taxes are extra. Additional users cost $75/month per pack of five.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Modern DMS

Date Founded

2024

Company Location

Australia

Company Website

moderndms.com.au

Company Facts

Organization Name

TFV Industries

Date Founded

2026

Company Location

Vietnam

Company Website

heyone.app

Categories and Features

Dealership Management

Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration

Categories and Features

Equipment Management

Not specified

Equipment Rental

Not specified

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