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What is Moneypenny?

Moneypenny delivers exceptional, 24/7 customer service through live answering, chat support, and omnichannel solutions. Businesses can customize their plans, selecting from features like call forwarding, scripted responses, appointment scheduling, and order processing. The platform also integrates the cutting-edge AI Receptionist, a fully automated service that provides personalized, conversational responses based on deep insights and verbal cues. When necessary, calls are seamlessly transferred to expert human receptionists for more complex inquiries. With AI-driven automation and human support, Moneypenny ensures efficient, personalized service that enhances customer experience while lowering operational costs.

What is Central?

The Central AI Voice Receptionist is an advanced phone answering and scheduling tool that operates continuously, guaranteeing that businesses never lose an opportunity to connect with potential customers. Utilizing state-of-the-art conversational AI technology, Central adeptly manages incoming calls, evaluates leads, schedules appointments, and updates your CRM seamlessly, eliminating the need for any manual data entry. The system integrates smoothly with a range of calendars and CRM systems, such as HubSpot, Salesforce, and Calendly, significantly enhancing operational efficiency for users. Designed specifically for service-oriented businesses, marketing firms, and sales teams, Central provides a sophisticated and dependable voice service that renders a dedicated receptionist unnecessary. It has the capability to recognize callers by name, comprehend their requirements, route inquiries correctly, and automate follow-up communications. By implementing Central, businesses can effectively eliminate missed calls, improve lead conversion rates, and deliver exceptional customer service around the clock, ensuring that every single interaction is a favorable one. This innovative solution not only enhances operational efficiency but also cultivates deeper connections between businesses and their clientele, ultimately leading to increased loyalty and satisfaction. Moreover, as organizations adapt to the evolving landscape of customer engagement, Central stands out as a vital asset in fostering growth and success.

Media

Media

No images available

Integrations Supported

Zapier

Integrations Supported

Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$56 per month (20% off deal)
Free Trial Offered?
Free Version

Pricing Information

$49/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Moneypenny

Date Founded

2000

Company Location

United Kingdom

Company Website

www.moneypenny.com/us/

Company Facts

Organization Name

M32

Date Founded

2024

Company Location

United States

Company Website

trycentral.com

Categories and Features

Answering Services

The top receptionists in the United States adhere to your personalized script, guaranteeing that you never overlook a call while allowing you to concentrate on what you excel at.

Call Center

Our skilled receptionists manage your calls as though they are part of your company, delivering outstanding service to your customers around the clock.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Forwarding

Operate from any location as our receptionists effortlessly redirect crucial business calls to you and your team whenever necessary.

Legal Answering

Our skilled and knowledgeable legal receptionists understand the importance of effectively representing your law practice. They are dedicated to assisting you in reaching your business objectives by managing important inquiries and guaranteeing that your firm is consistently available to clients.

Live Chat

Our expert Live Chat representatives, equipped with advanced technology, are here to engage with your web visitors and transform chats into loyal customers.

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Managed Live Chat

Our expertly trained Live Chat representatives, paired with advanced technology, are dedicated to engaging with your website visitors and transforming those interactions into loyal customers.

Virtual Receptionist

Experience exceptional service with America's top virtual receptionists, who operate around the clock as an integral part of your team. They handle inquiries effortlessly, ensuring your customers are always greeted with a smile.

Categories and Features

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